Resumes
Resumes
Ime Ekpo
View pageLocation:
2243 Baywater Ln, Rancho Cordova, CA 95670
Industry:
Information Technology And Services
Work:
Arise.com Aug 2014 - Jul 2016
Client Support Professional
Comcast Cable Sep 1, 2010 - Mar 2014
Customer Account Executive Internet and Voiptechnical Support
Newk's Eatery Aug 2007 - Aug 2009
Customer Service Manager
Jackson Mississippi Aug 2007 - Aug 2009
Client Support Professional
Comcast Cable Sep 1, 2010 - Mar 2014
Customer Account Executive Internet and Voiptechnical Support
Newk's Eatery Aug 2007 - Aug 2009
Customer Service Manager
Jackson Mississippi Aug 2007 - Aug 2009
Education:
Virgina College 2013 - 2014
Associates, Engineering Virginia College
Associates, Engineering Virginia College
Skills:
Management Customer Service Complaint Resolution Leadership/ Supervision
Troubleshooting
Technical Support
Tcp/Ip
Active Directory
Routers
Windows 7
Voip
Computer Hardware
Cisco Technologies
Windows Xp
Networking
Windows Server
Telecommunications
Call Centers
Network Administration
Troubleshooting
Technical Support
Tcp/Ip
Active Directory
Routers
Windows 7
Voip
Computer Hardware
Cisco Technologies
Windows Xp
Networking
Windows Server
Telecommunications
Call Centers
Network Administration
Languages:
English
Ime Ekpo Jackson, MS
View pageWork:
Virginia College- Student Repair Service
2013 to 2000
EDUCATIONAL EXPERIENCE
Comcast
2010 to 2000
Customer Account Executive (2) - Internet (IP) Voip Technical Support
Comcast
2010 to 2014
Comcast Successes and Accomplishments
Newk's Express Caf
Clinton, MS
2007 to 2009
Associate Manager
Fred's Pharmacy
Jackson, MS
2005 to 2007
Pharmacy Technician
2013 to 2000
EDUCATIONAL EXPERIENCE
Comcast
2010 to 2000
Customer Account Executive (2) - Internet (IP) Voip Technical Support
Comcast
2010 to 2014
Comcast Successes and Accomplishments
Newk's Express Caf
Clinton, MS
2007 to 2009
Associate Manager
Fred's Pharmacy
Jackson, MS
2005 to 2007
Pharmacy Technician
Education:
Virginia College Jackson
Jackson, MS
2013 to 2014
Cisco Networking
Jackson, MS
2013 to 2014
Cisco Networking
Skills:
SOFTWARE/PROGRAMS - Windows 7/Vista/XP, Microsoft Office 2003/2007/2010 (Microsoft Outlook, Word, Excel) Mac OSX, Virtual PC 2008,VMware Workstation, Remedy Ticket System, Microsoft Security Essentials,Windows Defender - CUSTOMER SERVICE - Call Center, Help Desk, Technical support, Client Assistance, Pricing, Order Processing, Billing, Account Management, Retention - MANAGEMENT - Customer Service, Complaint Resolution, Leadership/ Supervision, Profits & Losses, Inventory Control, Product Quality, Labor Efficiency, Invoicing, Work Flow Prioritization