Helga Christiana Hertlein

P/O Box 1654, Leonardtown, MD

Individual & Family Services

Victoria Transcultural
Behavioral Health Technician
New Genesis
Program Director
The Arc of Southern Maryland Oct 2015 - Apr 2017
Crisis Intervention Specialist
Trico Clinical Services Ltd. Feb 2009 - Oct 2015
Program Administrator
Americorps Sep 2010 - Aug 2011
Community Support Worker

Team Management
Leadership
Behavioral Health
Project Management
Budget Management
Back Office Operations
Mental Health
Crisis Intervention
Community Outreach
Management
Program Development
Medication Administration
Research
Data Analysis
Front Office
Nonprofit Organizations
Program Management
Regulatory Compliance
U.s. Health Insurance Portability and Accountability Act
Microsoft Office
Fundraising
Negotiation
Communication
Interventions
Creative Problem Solving
Spanish
English
Small Group Presentations
Medical Staff Credentialing
Staff Scheduling
Multi Cultural Team Leadership
Adult Cpr
Pediatric Cpr
Mental Health First Aid
Applied Behavior Analysis
Program Coordination
Clinical Documentation
Training Documentation
Document Preparation
Policies and Procedures Development
Qmap

Certified Medication Technician
Communicating Across Cultures
Conflict Resolution Foundations
Managing Teams
Thinking Like A Leader
Executive Leadership
Human Resources Foundations
Leadership Foundations
Project Management Foundations
Administrative Professional Foundations
Management Foundations
Qualified Medication Administration Personnel
Mental Health First Aid

TRICO COPORATION / TRICO CLINICAL SERVICES, LTD

Feb 2008 to 2000
Direct Care/Executive Assistant/Administrative Director
TRICO COPORATION / TRICO CLINICAL SERVICES, LTD
Prince Frederick, MD
Sep 2010 to Aug 2011
Owner
Jan 1998 to 2011

COLLEGE OF SOUTHERN MARYLAND
Leonardtown, MD
2012 to 2013
B.A. in Arts & Humanities, and Spanish
CENTRAL MAINE TECHNICAL COLLEGE
Portland, ME
2010 to 2012
Certificate