Resumes
Resumes
Director Of Information Services
View pageLocation:
Pasco, WA
Industry:
Higher Education
Work:
Mid Columbia Library System since Mar 2011
Help Desk and Website Lead
University of Puget Sound Apr 2003 - Sep 2010
Manager, Technology Service Desk
Pacific Lutheran University Jan 2008 - Jan 2008
Computer Science Instructor (J-term)
Triadd Software 2002 - 2003
Technical Support Lead
MTS IntegraTRAK Jul 1998 - Oct 2001
Technical Support Manager
Help Desk and Website Lead
University of Puget Sound Apr 2003 - Sep 2010
Manager, Technology Service Desk
Pacific Lutheran University Jan 2008 - Jan 2008
Computer Science Instructor (J-term)
Triadd Software 2002 - 2003
Technical Support Lead
MTS IntegraTRAK Jul 1998 - Oct 2001
Technical Support Manager
Education:
Pacific Lutheran University 1993 - 1997
Bachelors, Mathematics Education
Bachelors, Mathematics Education
Skills:
Software Documentation
System Administration
Help Desk Support
Technical Support
Customer Service
Windows
Troubleshooting
Html
Sharepoint
Higher Education
Databases
It Management
Drupal
Web Development
Os X
Windows 7
Microsoft Office
Windows Server
Visio
Drupal 7
Vmware
Computer Hardware
Microsoft Exchange
Management
Project Management
Mobile Web Design
Networking
Active Directory
Training
Leadership
Integrated Library Systems
Iis
Linux
Web Design
Information Technology
Git
Servers
Access
Sql
Virtualization
Integration
Behat
Automated Software Testing
Agile Web Development
Operating Systems
Staff Development
Customer Service Training
Teaching
Polaris Administration
Software and Hardware Training
System Administration
Help Desk Support
Technical Support
Customer Service
Windows
Troubleshooting
Html
Sharepoint
Higher Education
Databases
It Management
Drupal
Web Development
Os X
Windows 7
Microsoft Office
Windows Server
Visio
Drupal 7
Vmware
Computer Hardware
Microsoft Exchange
Management
Project Management
Mobile Web Design
Networking
Active Directory
Training
Leadership
Integrated Library Systems
Iis
Linux
Web Design
Information Technology
Git
Servers
Access
Sql
Virtualization
Integration
Behat
Automated Software Testing
Agile Web Development
Operating Systems
Staff Development
Customer Service Training
Teaching
Polaris Administration
Software and Hardware Training
Interests:
Education
Languages:
English
Certifications:
Microsoft Certified Msp
Help Desk And Website Lead At Mid Columbia Library System
View pagePosition:
Help Desk and Website Lead at Mid Columbia Library System
Location:
Richland/Kennewick/Pasco, Washington Area
Industry:
Information Technology and Services
Work:
Mid Columbia Library System since Mar 2011
Help Desk and Website Lead
University of Puget Sound Apr 2003 - Sep 2010
Manager, Technology Service Desk
Pacific Lutheran University Jan 2008 - Jan 2008
Computer Science Instructor (J-term)
Triadd Software 2002 - 2003
Technical Support Lead
MTS IntegraTRAK Jul 1998 - Oct 2001
Technical Support Manager
Help Desk and Website Lead
University of Puget Sound Apr 2003 - Sep 2010
Manager, Technology Service Desk
Pacific Lutheran University Jan 2008 - Jan 2008
Computer Science Instructor (J-term)
Triadd Software 2002 - 2003
Technical Support Lead
MTS IntegraTRAK Jul 1998 - Oct 2001
Technical Support Manager
Education:
Pacific Lutheran University 1993 - 1997
Bachelors, Mathematics Education
Bachelors, Mathematics Education
Skills:
Troubleshooting
Windows
Customer Service
System Administration
Software Documentation
Staff Development
Project Management
Web Development
Drupal 7
Training
Web Design
Mobile Web Design
Polaris Administration
Integrated Library Systems
Higher Education
Customer Service Training
Software & Hardware Training
Windows
Customer Service
System Administration
Software Documentation
Staff Development
Project Management
Web Development
Drupal 7
Training
Web Design
Mobile Web Design
Polaris Administration
Integrated Library Systems
Higher Education
Customer Service Training
Software & Hardware Training
Honor & Awards:
2008 presented a paper on “Rediscovering Professional Development: Realizing your Staff’s Unique Potential” at the ACM's SIGUCCS annual conference
2008 SIGUCCS Communication Award of Excellence
2007 University of Puget Sound Staff Member of the Year Nomination
2007 SIGUCCS Communication Award of Excellence
2006 SIGUCCS Communication Award