Resumes
Resumes
Customer Service Manager
View pageLocation:
Houston, TX
Industry:
Government Administration
Work:
Westpark Communications - Houston, Texas Area since Aug 2007
Call Center Manager - Retail Electric Division
Entergy May 2004 - Dec 2006
Customer Service
Call Center Manager - Retail Electric Division
Entergy May 2004 - Dec 2006
Customer Service
Education:
National Seminars Training
Skills:
Customer Service
Call Centers
Customer Satisfaction
Customer Retention
Training
Team Building
Telecommunications
Operations Management
Management
Leadership
Customer Experience
Coaching
Team Leadership
Business Development
Call Center
Crm
Supervisory Skills
Contact Centers
Microsoft Office
Customer Relationship Management
Windows
Cityworks
Call Centers
Customer Satisfaction
Customer Retention
Training
Team Building
Telecommunications
Operations Management
Management
Leadership
Customer Experience
Coaching
Team Leadership
Business Development
Call Center
Crm
Supervisory Skills
Contact Centers
Microsoft Office
Customer Relationship Management
Windows
Cityworks
Glenda Sylvien Houston, TX
View pageWork:
Westpark Communications
Houston, TX
Oct 2008 to Nov 2009
Team Lead/Trainer
Westpark Communications
Houston, TX
Dec 2007 to Oct 2008
Telephone Agent
Gexa Energy
Houston, TX
Jan 2007 to Dec 2007
Customer Service Representative, Burnett Staffing
Entergy Services
New Orleans, LA
May 2004 to Jan 2007
Customer Service Representative
Westpark Communications
Houston, TX
Nov 2009 to Present
Call Center Manager
Houston, TX
Oct 2008 to Nov 2009
Team Lead/Trainer
Westpark Communications
Houston, TX
Dec 2007 to Oct 2008
Telephone Agent
Gexa Energy
Houston, TX
Jan 2007 to Dec 2007
Customer Service Representative, Burnett Staffing
Entergy Services
New Orleans, LA
May 2004 to Jan 2007
Customer Service Representative
Westpark Communications
Houston, TX
Nov 2009 to Present
Call Center Manager
Education:
Delgado Community College
New Orleans, LA
Dec 2006
Associates of Business Administration
New Orleans, LA
Dec 2006
Associates of Business Administration