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George Allegrezza Phones & Addresses

  • Yarmouth Port, MA
  • 2 Chatham Village Rd, Worcester, MA 01606 (508) 853-7016
  • 394 Prospect St, Shrewsbury, MA 01545 (508) 845-6515
  • West Hartford, CT
  • Norwood, MA
  • Stamford, CT
  • 394 Prospect St, Shrewsbury, MA 01545

Work

Position: Professional/Technical

Education

Degree: Graduate or professional degree

Publications

Us Patents

Tracking Use Of Interface And Online Assistance

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US Patent:
7895519, Feb 22, 2011
Filed:
Sep 28, 2007
Appl. No.:
11/904889
Inventors:
George N. Allegrezza - Worcester MA, US
Stephen J. Todd - Shrewsbury MA, US
Assignee:
EMC Corporation - Hopkinton MA
International Classification:
G06F 3/00
US Classification:
715708, 715705
Abstract:
A method is used in tracking use of interface and online assistance. A first set of a user's user interface activity is tracked. The user's online assistance activity subsequent to the user's user interface activity is tracked. A second set of the user's user interface activity is tracked. The second set occurs subsequent to the user's online assistance activity. A description of the first and second sets of the user's user interface activity and the user's online assistance activity are recorded together.
George N Allegrezza from Yarmouth Port, MA, age ~67 Get Report