Resumes
Resumes
Member Services Manager At The Greater Boston Food Bank
View pageLocation:
Greater Boston Area
Industry:
Nonprofit Organization Management
Worldwide Technical Support Director
View pageLocation:
1173 Smithtown Ave, Bohemia, NY 11716
Industry:
Non-Profit Organization Management
Work:
Editshare
Worldwide Technical Support Director
The Greater Boston Food Bank Mar 2011 - Dec 2015
Agency Relations Manager
Sixnet Feb 2010 - Jan 2011
Technical Support Director
Emc Feb 2006 - Dec 2009
Senior Technical Support Manager
Emc Global Services Nov 2004 - Feb 2006
Customer Service Manager
Worldwide Technical Support Director
The Greater Boston Food Bank Mar 2011 - Dec 2015
Agency Relations Manager
Sixnet Feb 2010 - Jan 2011
Technical Support Director
Emc Feb 2006 - Dec 2009
Senior Technical Support Manager
Emc Global Services Nov 2004 - Feb 2006
Customer Service Manager
Education:
Lesley University 1995 - 1996
University of Michigan 1976 - 1978
Lawrence Technological University 1974 - 1976
University of Michigan 1976 - 1978
Lawrence Technological University 1974 - 1976
Skills:
Cross Functional Team Leadership
Management
Program Management
Leadership
Process Improvement
Technical Support
Team Building
Troubleshooting
Training
Change Management
Strategy
Strategic Planning
Cloud Computing
Telecommunications
Customer Service
Outsourcing
Business Strategy
Team Leadership
Product Development
Mentoring
Enterprise Software
Start Ups
Salesforce.com
Public Speaking
Nonprofits
Call Center
E Commerce
Crm
Customer Satisfaction
Business Process Improvement
Non Profits
Coaching
Global Technical Support
Call Center Management
Executive Management
Contract Negotiation
Cross Functionl Management
Senior Management
Budgets
Leadership Development
Business Change Management
Director Technical Services
Ecommerce
Acd
Call Center Metrics
Kpi Dashboards
International Technical Support
Service Marketing
Salesforce Admin
Surveymonkey
Management
Program Management
Leadership
Process Improvement
Technical Support
Team Building
Troubleshooting
Training
Change Management
Strategy
Strategic Planning
Cloud Computing
Telecommunications
Customer Service
Outsourcing
Business Strategy
Team Leadership
Product Development
Mentoring
Enterprise Software
Start Ups
Salesforce.com
Public Speaking
Nonprofits
Call Center
E Commerce
Crm
Customer Satisfaction
Business Process Improvement
Non Profits
Coaching
Global Technical Support
Call Center Management
Executive Management
Contract Negotiation
Cross Functionl Management
Senior Management
Budgets
Leadership Development
Business Change Management
Director Technical Services
Ecommerce
Acd
Call Center Metrics
Kpi Dashboards
International Technical Support
Service Marketing
Salesforce Admin
Surveymonkey
Interests:
Children
Environment
Poverty Alleviation
Science and Technology
Human Rights
Environment
Poverty Alleviation
Science and Technology
Human Rights
Languages:
English
Certifications:
License 7833762
Certified Support Manager
Cpr & Aed Certified
Certified Support Manager
Cpr & Aed Certified