Resumes
Resumes
Public Figure
View pageLocation:
Houston, TX
Industry:
Renewables & Environment
Work:
Sprint Sand & Clay, LLC since Apr 2010
Central Dispatcher
Sprint Sand & Clay, LLC - Richmond, Texas Apr 2010 - Jul 2010
Pit Dispatcher
Convergys Feb 2008 - Feb 2009
Associate Trainer
Convergys Mar 2006 - Feb 2008
Customer Service Rep/Escalation/Supervisor
Central Dispatcher
Sprint Sand & Clay, LLC - Richmond, Texas Apr 2010 - Jul 2010
Pit Dispatcher
Convergys Feb 2008 - Feb 2009
Associate Trainer
Convergys Mar 2006 - Feb 2008
Customer Service Rep/Escalation/Supervisor
Education:
University of Houston-Downtown 2006 - 2007
Texas Southern University 2000 - 2005
Texas Southern University 2000 - 2005
Skills:
Call Center
Customer Satisfaction
Peoplesoft
Customer Retention
Lotus Notes
Customer Experience
Customer Service
Data Entry
Team Management
Coaching
Process Improvement
Troubleshooting
Software Documentation
Team Leadership
Team Building
Call Centers
Leadership
Budgets
Vendor Management
Sales Management
Recruiting
Account Management
Leadership Development
Analysis
Training
Operations Management
Contract Negotiation
Sales
Microsoft Excel
Strategic Planning
Employee Relations
New Business Development
Change Management
Contract Management
Process Scheduler
Supervisory Skills
Outlook
Human Resources
Microsoft Outlook
Customer Satisfaction
Peoplesoft
Customer Retention
Lotus Notes
Customer Experience
Customer Service
Data Entry
Team Management
Coaching
Process Improvement
Troubleshooting
Software Documentation
Team Leadership
Team Building
Call Centers
Leadership
Budgets
Vendor Management
Sales Management
Recruiting
Account Management
Leadership Development
Analysis
Training
Operations Management
Contract Negotiation
Sales
Microsoft Excel
Strategic Planning
Employee Relations
New Business Development
Change Management
Contract Management
Process Scheduler
Supervisory Skills
Outlook
Human Resources
Microsoft Outlook
Interests:
Social Services
Economic Empowerment
Civil Rights and Social Action
Education
Environment
Human Rights
Arts and Culture
Health
Economic Empowerment
Civil Rights and Social Action
Education
Environment
Human Rights
Arts and Culture
Health