Resumes
Resumes
Lead Human Resources Project Mgmt Specialist
View pageLocation:
39 Sheridan Ave, Troy, NY 12180
Industry:
Insurance
Work:
Trizetto Corporation Jun 2012 - Sep 2013
Senior Consultant
Ge Jun 2012 - Sep 2013
Lead Human Resources Project Mgmt Specialist - Benefits Support Lead
Mvp Health Care Jun 2009 - Jun 2012
Integration Analyst
Mvp Health Care Jun 2007 - Jun 2009
Member Services Supervisor
Valueoptions Aug 2003 - Jun 2007
Customer Service Supervisor
Senior Consultant
Ge Jun 2012 - Sep 2013
Lead Human Resources Project Mgmt Specialist - Benefits Support Lead
Mvp Health Care Jun 2009 - Jun 2012
Integration Analyst
Mvp Health Care Jun 2007 - Jun 2009
Member Services Supervisor
Valueoptions Aug 2003 - Jun 2007
Customer Service Supervisor
Education:
State University of New York Empire State College 2011 - 2013
Master of Business Administration, Masters, Management, Health Care Administration State University of New York College at Plattsburgh 1998 - 2002
Bachelors, Bachelor of Science, Business
Master of Business Administration, Masters, Management, Health Care Administration State University of New York College at Plattsburgh 1998 - 2002
Bachelors, Bachelor of Science, Business
Skills:
Business Process Improvement
User Acceptance Testing
Customer Service
System Integration Testing
Business Requirements
Supervisory Skills
Call Center
Gap Analysis
Decision Analysis
Quality Assurance
Call Centers
Integration
Health Insurance
Software Documentation
Process Improvement
Testing
Vendor Management
Visio
Requirements Gathering
Business Analysis
Hipaa
Sdlc
Business Process
Insurance
Access
Requirements Analysis
Software Development Life Cycle
Continuous Process Improvement
Training and Development
Customer Experience
Benefits Administration
Peoplesoft
Business Process Mapping
Lean Management
User Acceptance Testing
Customer Service
System Integration Testing
Business Requirements
Supervisory Skills
Call Center
Gap Analysis
Decision Analysis
Quality Assurance
Call Centers
Integration
Health Insurance
Software Documentation
Process Improvement
Testing
Vendor Management
Visio
Requirements Gathering
Business Analysis
Hipaa
Sdlc
Business Process
Insurance
Access
Requirements Analysis
Software Development Life Cycle
Continuous Process Improvement
Training and Development
Customer Experience
Benefits Administration
Peoplesoft
Business Process Mapping
Lean Management
Interests:
Economic Empowerment
Education
Poverty Alleviation
Science and Technology
Human Rights
Health
Education
Poverty Alleviation
Science and Technology
Human Rights
Health
Certifications:
Smartsheet Product Certified User
Donavon Powley Watervliet, NY
View pageWork:
TriZetto Corporation
Jun 2012 to 2000
Senior Consultant
MVP Health Care
Schenectady, NY
Jun 2009 to Jun 2012
Enterprise Integration Analyst
MVP Health Care
Schenectady, NY
Jun 2007 to Jun 2009
Member Services Supervisor
ValueOptions, Inc
Latham, NY
Apr 2006 to May 2007
Claims Customer Service Supervisor
ValueOptions, Inc
Latham, NY
Aug 2003 to Apr 2006
Claims Customer Service Rep/Technical Advisor
Jun 2012 to 2000
Senior Consultant
MVP Health Care
Schenectady, NY
Jun 2009 to Jun 2012
Enterprise Integration Analyst
MVP Health Care
Schenectady, NY
Jun 2007 to Jun 2009
Member Services Supervisor
ValueOptions, Inc
Latham, NY
Apr 2006 to May 2007
Claims Customer Service Supervisor
ValueOptions, Inc
Latham, NY
Aug 2003 to Apr 2006
Claims Customer Service Rep/Technical Advisor
Education:
Plattsburgh State University
Dec 2002
B.S. in Business
State University of New York - Empire State College
New York, NY
MBA in Health Care Management
Dec 2002
B.S. in Business
State University of New York - Empire State College
New York, NY
MBA in Health Care Management
Skills:
Process Improvement, Call Center Management, Customer Service, Relationship Management, Training, Team Building