Dionne A Longworth

ANSUN MANAGEMENT, LLC.

Jan 2004 to 2000
Project Manager
DEPARTMENT OF JUVENILE JUSTICE
Atlanta, GA
Aug 2006 to Jun 2014
Project Manager
HEALTH PRIME, INC.
Alpharetta, GA
Apr 1999 to May 2003
Project Manager (Clinical Operations Coordinator)
EQUIFAX
Atlanta, GA
Aug 1992 to Jul 1998
Project Manager

Keller Graduate School of Management
Atlanta, GA
2001 to 2003
MBA in BUSINESS ADMINISTRATION
Keller Graduate School of Management
Atlanta, GA
2001 to 2003
PMP in PROJECT MANAGEMENT PROFESSIONAL certification
Florida A & M University
Tallahassee, FL
1987 to 1992
B.S. in HEALTH CARE MANAGEMENT

CORE COMPETENCIES Diverse blend of Project Management, Change Management, Training, Instructional Design, Organizational Development, and Call Center management Project Management: Proven ability to manage and develop client resources in complex environments; resolve issues; integrate systematic techniques; mitigate risks; and eliminate inefficiencies throughout all aspects of business operations including end users, staff, management, clients and vendors in both business and operations Organizational Development: Proven ability to work with B2B, B2C, B2G and BPO organizations, vendors, and support teams to develop cost-effective, value-added solutions by planning, organizing, motivating and controlling resources, processes, procedures and protocols to achieve client-specific goals Change Management: Comprehensive knowledge and use of principles and methodologies to facilitate change within an organization (impacting people, processes, productivity, production, profitability, efficiency, and planning) Training and Facilitation: Delivery of interactive training programs in various content areas (policies, procedures, standards of performance, compliance, new hire orientation, continuing education, life skills, train-the-trainer programs) and to various audiences; Facilitation of retreats, board meetings, and various workforce development workshops Instructional Design and Curriculum Development: Design and development of training content to make the acquisition of knowledge and skill more efficient, effective and appealing to end users Proficient in the development and use of tools, systems, process, models, templates and solutions that provide overall improvement of process and business flow Excellent mediation, negotiation and problem-solving skills (collaborations, partnerships, contracts, teambuilding and conflict resolution) Ability to multi-task and work independently as well as with cross-functional and distributed virtual teams Awarded annual contracts by the Atlanta Regional Workforce Board [] Atlanta Workforce Development Agency [] CobbWorks [] and the Department of Juvenile Justice [] to teach G.E.D., life skills, and work readiness programs in 7 metro-Atlanta counties (Clayton, Cobb, Dekalb, Fulton, Gwinnett, Henry, Rockdale) servicing at-risk youth (14-18 years old), young adults (18-24 years old) and adult learners