Diadre A Dow

Columbia, SC

Hospital & Health Care

Medbridge Healthcare, Llc Aug 2018 - Apr 2020
Call Center Team Lead
Verizon Wireless Jun 2003 - Jun 2014
International Coordinator and Technician
Centerplate Aug 2002 - Jun 2003
Receptionist
Department of Social Services Jun 2002 - Aug 2002
Administrative Specialist Ii

Benedict College 1998 - 2002
Bachelors, Bachelor of Science, Biology Hannah - Pamplico High School 1994 - 1998

Troubleshooting
Telecommunications
Wireless
Wireless Networking
Customer Satisfaction
Cellular Communications
Microsoft Office
Microsoft Word
Microsoft Excel
Powerpoint
Team Building
Team Leadership
Customer Experience
Mobile Devices
Social Networking
Process Improvement
Training
Computer Network Operations
Call Centers
Sales
Technical Support
Computer Repair
Customer Service
Voip
Time Management

Verizon Wireless
Columbia, SC
Oct 2004 to Jun 2014
Coordinator - Technical Support
Verizon Wireless
Columbia, SC
Jan 2004 to Oct 2004
Sr. Customer Service Representative
Verizon Wireless
Columbia, SC
Jun 2003 to Jan 2004
Customer Service Representative
Centerplate
Columbia, SC
Oct 2002 to Jun 2003
Receptionist
Department of Social Services
Columbia, SC
May 2002 to Sep 2002
Administrative Specialist II

Benedict College
Columbia, SC
1998 to 2002
Bachelor of Science in Biology
Hannah-Pamplico High School
Pamplico, SC
1994 to 1998
Diploma

Microsoft Office Suite