Resumes
Resumes
Director Of Technical Support
View pageLocation:
7008 Little River Tpke, Annandale, VA 22003
Industry:
Information Technology And Services
Work:
Purple Heart Services, Inc. since Aug 2006
Special Projects Representative
D L Communications Jul 2004 - Aug 2006
Owner
US Navy Dec 1997 - Jul 2004
MM2 / DV1
Special Projects Representative
D L Communications Jul 2004 - Aug 2006
Owner
US Navy Dec 1997 - Jul 2004
MM2 / DV1
Education:
Grantham University 2009 - 2013
BACS, Computer Science
BACS, Computer Science
Skills:
Training
Project Management
Team Leadership
Process Improvement
Security
Program Management
Networking
Team Building
Leadership
Customer Service
Strategic Planning
Technical Support
Military
Powerpoint
Troubleshooting
Project Planning
Organizational Development
Crm
Vendor Management
Government
System Administration
Integration
Microsoft Excel
Public Speaking
Team Management
Microsoft Office
Operations Management
Call Centers
Analysis
Windows 7
Hardware
Active Directory
Change Management
Information Technology
Outsourcing
Management
Business Development
Vpn
Strategy
Executive Management
Software Installation
Business Process Improvement
Project Management
Team Leadership
Process Improvement
Security
Program Management
Networking
Team Building
Leadership
Customer Service
Strategic Planning
Technical Support
Military
Powerpoint
Troubleshooting
Project Planning
Organizational Development
Crm
Vendor Management
Government
System Administration
Integration
Microsoft Excel
Public Speaking
Team Management
Microsoft Office
Operations Management
Call Centers
Analysis
Windows 7
Hardware
Active Directory
Change Management
Information Technology
Outsourcing
Management
Business Development
Vpn
Strategy
Executive Management
Software Installation
Business Process Improvement
Certifications:
Five 9 Administrator
Hdi Support Center Analyst
Salesforce Platform Basics Badge
Data Modeling Badge
Accounts & Contacts Badge
Crm Basics Badge
Data Management Badge
Leads & Opportunities Badge
Service Cloud Basics Badge
Ui Customization Badge
Salesforce1 Mobile Basics Badge
Chatter Basics Badge
Reports & Dashboards Badge
Data Security Badge
Formulas & Validations Badge
App Customization Lite Badge
Business Value of Equality
Salesforce Cloud Benefits
Salesforce Success Model
Impact of Unconscious Bias
Lightning Data Management Badge
Salesforce Ecosystem
Microsoft Integration Basics
Fundraising Basics Badge
Salesforce Basics Badge
User Management Badge
Diversity & Inclusion Strategies
Salesforce Technology Basics
Lightning Chatter Basics Badge
Great Management
Change Management Badge
Coaching & Feedback
Donation Management Badge
Isv App Strategy
Process Automation Badge
Quick Start: Visualforce Badge
Quick Start: Reports & Dashboards Badge
Quick Start: Lightning Process Builder Badge
Quick Start: Lightning Experience For Closers Badge
Quick Start: Lightning Connect Badge
Quick Start: Lightning App Builder Badge
Lightning App Builder Badge
Quick Start: Build Your First App Badge
Quick Start: Lightning Components Badge
Quick Start: Apex Badge
Lightning Reports and Dashboards Badge
App Customization Badge
Lightning Experience Rollout Badge
Isv Basics Badge
Identity Basics
User Authentication
Spring '16 Release
Lightning Experience Basics Badge
Wave Analytics Basics Badge
Lightning Experience Features Badge
Lightning Connect Badge
Event Monitoring Badge
Advanced Formulas Badge
Quick Look: Lightning Experience Badge
Wordpress Essential Training
Communities Basics
Where's Astro
Salesforce Ohana Culture
Salesforce User Tour Badge
Salesforce User Basics Badge
Five 9
Hdi
Salesforce Trailhead
Hdi Support Center Analyst
Salesforce Platform Basics Badge
Data Modeling Badge
Accounts & Contacts Badge
Crm Basics Badge
Data Management Badge
Leads & Opportunities Badge
Service Cloud Basics Badge
Ui Customization Badge
Salesforce1 Mobile Basics Badge
Chatter Basics Badge
Reports & Dashboards Badge
Data Security Badge
Formulas & Validations Badge
App Customization Lite Badge
Business Value of Equality
Salesforce Cloud Benefits
Salesforce Success Model
Impact of Unconscious Bias
Lightning Data Management Badge
Salesforce Ecosystem
Microsoft Integration Basics
Fundraising Basics Badge
Salesforce Basics Badge
User Management Badge
Diversity & Inclusion Strategies
Salesforce Technology Basics
Lightning Chatter Basics Badge
Great Management
Change Management Badge
Coaching & Feedback
Donation Management Badge
Isv App Strategy
Process Automation Badge
Quick Start: Visualforce Badge
Quick Start: Reports & Dashboards Badge
Quick Start: Lightning Process Builder Badge
Quick Start: Lightning Experience For Closers Badge
Quick Start: Lightning Connect Badge
Quick Start: Lightning App Builder Badge
Lightning App Builder Badge
Quick Start: Build Your First App Badge
Quick Start: Lightning Components Badge
Quick Start: Apex Badge
Lightning Reports and Dashboards Badge
App Customization Badge
Lightning Experience Rollout Badge
Isv Basics Badge
Identity Basics
User Authentication
Spring '16 Release
Lightning Experience Basics Badge
Wave Analytics Basics Badge
Lightning Experience Features Badge
Lightning Connect Badge
Event Monitoring Badge
Advanced Formulas Badge
Quick Look: Lightning Experience Badge
Wordpress Essential Training
Communities Basics
Where's Astro
Salesforce Ohana Culture
Salesforce User Tour Badge
Salesforce User Basics Badge
Five 9
Hdi
Salesforce Trailhead