Resumes
Resumes

Customer Service Supervisor
View pageLocation:
14602 184Th St, Springfield Gardens, NY 11413
Industry:
Telecommunications
Work:
Verizon
Supervisor of Operations
Verizon
Customer Service Supervisor
Verizon Jan 2009 - Jul 2013
Senior Analyst Buisness Operations and Support at Verizon
Verizon Jan 2007 - Oct 2012
Manager
Verizon Jul 2000 - Jan 2007
Team Leader
Supervisor of Operations
Verizon
Customer Service Supervisor
Verizon Jan 2009 - Jul 2013
Senior Analyst Buisness Operations and Support at Verizon
Verizon Jan 2007 - Oct 2012
Manager
Verizon Jul 2000 - Jan 2007
Team Leader
Education:
University of Phoenix 2003 - 2006
Master of Business Administration, Masters, Management Adelphi University 1995 - 1999
Bachelors, Bachelor of Arts, Communications
Master of Business Administration, Masters, Management Adelphi University 1995 - 1999
Bachelors, Bachelor of Arts, Communications
Skills:
Telecommunications
Leadership
Program Management
Project Management
Team Leadership
Management
Vendor Management
Process Improvement
Analysis
Training
Call Centers
Customer Satisfaction
Cross Functional Team Leadership
Team Building
Microsoft Office
Business Process Improvement
Troubleshooting
Voice Over Ip
Contact Centers
Customer Service
Integration
Business Analysis
Wireless Technologies
Networking
Strategic Planning
Internet Protocol
Managed Services
Data Center
Leadership
Program Management
Project Management
Team Leadership
Management
Vendor Management
Process Improvement
Analysis
Training
Call Centers
Customer Satisfaction
Cross Functional Team Leadership
Team Building
Microsoft Office
Business Process Improvement
Troubleshooting
Voice Over Ip
Contact Centers
Customer Service
Integration
Business Analysis
Wireless Technologies
Networking
Strategic Planning
Internet Protocol
Managed Services
Data Center
Interests:
Human Rights
Health
Social Services
Economic Empowerment
Health
Social Services
Economic Empowerment
Certifications:
Human Resources