Danae C Chu

20090019372, Jan 15, 2009

Jul 10, 2007

11/775696

Danae Candace Chu - San Jose CA, US
Shruti Gandhi - Poughkeepsie NY, US
Zachary Adam Garbow - Rochester MN, US
Clara Chia-Yen Liang - San Jose CA, US
Timothy M. Trifilo - Walden NY, US

G06F 3/00

715748

A method, article of manufacture, and apparatus for tracking user interactions comprising receiving a first request associated with a first user, to exchange a communication with a second user about one of a plurality of elements of a web-page, wherein the plurality of elements includes at least one of graphical elements and textual elements; in response to the first request, exchanging a communication between the first user and the second user; capturing the communication; storing an interaction object comprising the communication, wherein storing includes associating the interaction object with the one of the plurality of elements of the web-page; and serving a modified version of the web-page to a third user; wherein the modified version specifies the interaction object being associated with the one of the plurality of elements of the web-page.

20100011352, Jan 14, 2010

Jul 11, 2008

12/171572

Danae C. Chu - San Jose CA, US
Shruti Gandhi - Poughkeepsie NY, US
Zachary A. Garbow - Rochester MN, US
Clara Chia-Yen Liang - San Jose CA, US
Timothy M. Trifilo - Latham NY, US

International Business Machines Corporation - New York MI

G06F 9/445
G06F 9/46

717174, 719318

A method of matching one or more software plug-ins to a user, the method including: defining one or more trigger events based on one or more actions of an application; monitoring a use of the application for the one or more trigger events; generating a suggestion of one or more plug-ins based on the use of the application; and generating a notification including the suggestion.