Resumes
Resumes
Director Of It Service Management
View pageLocation:
Cincinnati, OH
Industry:
Publishing
Work:
Cengage Learning
Director of It Service Management
Cengage Learning Nov 1995 - Oct 2018
Manager of Agile Service Management: Change and Release and Incident and Problem Mgmt and Config Mgmt and Csi
Thomson Learning 1995 - 2011
Release Engineering Manager
Lenscrafters Jul 1987 - Nov 1995
Programmer and Analyst, Programmer, Senior Systems Operator
Director of It Service Management
Cengage Learning Nov 1995 - Oct 2018
Manager of Agile Service Management: Change and Release and Incident and Problem Mgmt and Config Mgmt and Csi
Thomson Learning 1995 - 2011
Release Engineering Manager
Lenscrafters Jul 1987 - Nov 1995
Programmer and Analyst, Programmer, Senior Systems Operator
Education:
Cincinnati State Technical and Community College 1990 - 1992
Associates
Associates
Skills:
Change Management
Sdlc
Crm
Problem Management
Release Management
Cross Functional Team Leadership
Agile Methodologies
Leadership
Itil Process
Sharepoint
Project Management
Program Management
Integration
Agile Project Management
Management
Sales
Microsoft Office
Process Improvement
Process Methodologies
Sdlc
Crm
Problem Management
Release Management
Cross Functional Team Leadership
Agile Methodologies
Leadership
Itil Process
Sharepoint
Project Management
Program Management
Integration
Agile Project Management
Management
Sales
Microsoft Office
Process Improvement
Process Methodologies
Interests:
Social Services
Certifications:
Itil Foundation In It Service Management
Csme, Inc., License 1002692605
License 1002692605
Csme, Inc., License 1002692605
License 1002692605
Craig Haberthy
View pageLocation:
Cincinnati, OH
Industry:
E-Learning
Work:
Cengage Learning
Change and Release Manager
Change and Release Manager