Craig A Gurchinoff

Boston, MA

Transportation/Trucking/Railroad

Upromise - Newton, MA since Apr 2013
User Acceptance Test Analyst
Upromise - Newton, MA since Jul 2012
Upromise
Genworth Financial - Lynchburg, Virginia Area Feb 2011 - Jun 2012
Senior Customer Service Representative
Southern Air Inc - Lynchburg, Virginia Area Jun 2008 - Aug 2008
Engineering Intern

Hampden-Sydney College 2006 - 2010
Bachelor of Science (BS), Econometrics and Quantitative Economics Jefferson Forest High School 2001 - 2006

Long Term Care Insurance
Financial Services
Customer Engagement
Microsoft Office
Telephone Skills
Leadership
Public Speaking
Management
News Writing
529 Plans
Client Co Ordination
Phone Skills
Data Entry
Organizational Learning
Systems Analysis
Microsoft Excel
Customer Service
Powerpoint
Project Management
Microsoft Word
Social Media
Research
Training
Social Networking
Business Analysis
Team Building
Strategic Planning
Marketing
Business Process Improvement
Testing
Program Management
Data Analysis
Business Requirements
User Acceptance Testing
Test Planning
Manual Testing
Test Cases
Regression Testing
Statistical Data Analysis
Statistical Modeling
Econometrics
Health Insurance
Healthcare Information Technology
Sql
Databases
Team Leadership
Business Systems Analysis
Regression Analysis
Calculus
Economic Research

Writing
Jazz
Reading
Golf
Discussion
Ice Hockey

English
Spanish

Genworth Financial

Feb 2011 to Jun 2012
Sr. Customer Service Rep - Long Term Care Division
Hampden-Sydney College Center for Study of Political Economy

Sep 2009 to May 2010
Fellow
Engineering Department
Lynchburg, VA
Jun 2008 to Aug 2008
Intern

Hampden-Sydney College
Sep 2006 to Jun 2010
Bachelor of Science in Mathematical Economics

Service Orientation, social perceptiveness, coaching, coordination, forecasting, active learning, active listening, team-building, multi-line phone systems, MatLab, MiniTab,