Cory W Niva

Kalispell, MT

Financial Services

Mann Mortgage, Llc [Nmls 2550]
It Engineer Ii
Teletech Jul 1, 2006 - Aug 2017
It Specialist

Western Governors University 2015 - 2016
Bachelors Flathead Valley Community College 2009 - 2012
Associates Kaimuki High School 2000 - 2004

Technical Support
Troubleshooting
Call Centers
Process Improvement
Customer Service
It Operations
Active Directory
Windows 7
Leadership
Customer Satisfaction
Training
Service Delivery
Help Desk Support
Avaya Technologies
Cisco Technologies
System Administration
Computer Hardware
Team Management
Avaya
Itil
Vendor Management
Networking
It Management
Operating Systems
Windows
Business Process Improvement
Team Building
Performance Management
Windows Xp
Data Center
It Service Management
Windows Server
Sharepoint
Business Analysis
Network Administration
Software Documentation
Voip
Microsoft Exchange
Information Technology
Program Management
Outsourcing
Disaster Recovery
Servers
Telecommunications
Vmware
Crm
Project Management
Workforce Management
Dhcp
Sdlc

Children
Economic Empowerment
Civil Rights and Social Action
Environment
Education
Poverty Alleviation
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Arts and Culture
Health

English

Comptia A Ce
Comptia Network Ce
Comptia Project
Comptia Security Ce
Ciw Web Design Specialist
Ciw Javascript Specialist
Linux+
Comptia A Ce
Comptia Network Ce
Comptia Security Ce
Comptia
Ciwcertified

105 Garland St, Kalispell, MT 59901

Telecommunications

TeleTech
Nesting Coach
McDonalds UAE Oct 2004 - May 2006
Crew Trainer

Learning
Traveling
Reading
Surfing
Music
Nature
Movies
Friends