Cory Allen Faylor

4141 Ballard Trl, The Colony, TX 75056

Information Technology And Services

University of North Texas Sep 29, 2012 - Jun 26, 2015
Lead Desktop Support Technician
Enable Resource Group Sep 29, 2012 - Jun 26, 2015
Field Engineer
Telvista Inc. Apr 2011 - May 2012
Help Desk Coordinator
Xo Communications Oct 2005 - Jul 2009
Help Desk Coordinator
Eds Corp Jun 2000 - Oct 2005
Help Desk Coordinator

University of North Texas 2011 - 2015
Bachelors, Computer Information Systems, Business Collin College 1997 - 2011
Associates, General Studies The Colony High School
Canyon High School
Collin College

Technical Support
Help Desk Support
Networking
Cisco Technologies
Microsoft Office
Windows 7
Troubleshooting
Dns
Computer Hardware
Active Directory
Routers
Hardware
Customer Service
Dhcp
Software Installation
Firewalls
Windows Xp
Wan
Vpn
Voip
Outlook
Bmc Remedy
Remote Desktop
Blackberry
Desktop Application Support
Field Technicians
Desktop Deployment
Software Deployment
Printers
Windows
Tcp/Ip
Tcpdump
Wireshark
Lan Wan
Tcp/Udp
Network Address Translation
Sccm
System Monitoring
Leadership
Group Policy
Microsoft Word
Microsoft Excel
Powerpoint
Time Management

Children
Education
Science and Technology
Animal Welfare
Arts and Culture
Health

English

University of North Texas

Sep 2012 to 2000
Desktop Support
Telvista
Dallas, TX
Apr 2011 to May 2012
Help Desk Coordinator
XO Communications
Saginaw, MI
Oct 2005 to Jul 2009
Help Desk Coordinator
EDS Corp
Plano, TX
Jun 2000 to Oct 2005
Help Desk Coordinator

University of North Texas
2011 to 2015
Bachelor of Science in Business Computer Information Systems
Collin College
May 2011
Associate of Arts

Networking | Desktop Support | Cisco, Adtran, Vina, Speedstream, and Netopia routers | MS Windows 9x, 2000, XP, 7 and 8.1 | Active Directory | DCPromo | TCP/UDP | Diskpart | MS Office | Android | LAN Hardware | VPN