Resumes
Resumes
Customer Service Representative
View pageLocation:
Pittsburgh, PA
Industry:
Telecommunications
Work:
Verizon
Customer Service Representative
Customer Service Representative
Education:
Metropolitan Community College 1999 - 2000
Thomas Jefferson High School 1997
Thomas Jefferson High School 1997
Skills:
Customer Satisfaction
Customer Service
Telecommunications
Sales
Call Centers
Project Management
Vendor Management
Process Improvement
Telephony
Troubleshooting
Program Management
Managed Services
Unified Communications
Ip
Wireless
Data Center
Mpls
Switches
Voip
Ethernet
Microsoft Office
Dsl
Coaching
Fiber Optics
Customer Experience
Broadband
Avaya
Account Management
Optical Fiber
Provisioning
Internet Services
Customer Service
Telecommunications
Sales
Call Centers
Project Management
Vendor Management
Process Improvement
Telephony
Troubleshooting
Program Management
Managed Services
Unified Communications
Ip
Wireless
Data Center
Mpls
Switches
Voip
Ethernet
Microsoft Office
Dsl
Coaching
Fiber Optics
Customer Experience
Broadband
Avaya
Account Management
Optical Fiber
Provisioning
Internet Services
Colleen Ianni Pittsburgh, PA
View pageWork:
Verizon Communications
Nov 2003 to 2000
Customer Service Representative
Nov 2003 to 2000
Customer Service Representative
Education:
Metropolitan Community College
Omaha, NE
1999 to 2000
Business
Omaha, NE
1999 to 2000
Business
Skills:
Adaptive team player, energetic work ethic, quick learner with strategic sales knowledge and experience. Expertise in call center environment, exceptional communication skills and problem solving skills.