Resumes
Resumes

Tampa And St Petersburg, Florida Area
View pageLocation:
12814 Tar Flower Dr, Tampa, FL 33626
Industry:
Financial Services
Work:
Harland Clarke
Director of Deployment, Contact Center Solutions
Harland Clarke Dec 2004 - Feb 2013
Client Relationship Manager
Upstream/Rosenbluth 2002 - 2004
Strategic Client Services Manager
Verizon Business 1994 - 2001
Senior Manager, Client Services
1994 - 2001
Tampa and St Petersburg, Florida Area
Director of Deployment, Contact Center Solutions
Harland Clarke Dec 2004 - Feb 2013
Client Relationship Manager
Upstream/Rosenbluth 2002 - 2004
Strategic Client Services Manager
Verizon Business 1994 - 2001
Senior Manager, Client Services
1994 - 2001
Tampa and St Petersburg, Florida Area
Education:
Bergen Community College
Associates, Business Administration, Management, Business Administration and Management
Associates, Business Administration, Management, Business Administration and Management
Skills:
Crm
Process Improvement
Call Centers
Leadership
Contact Centers
Call Center
Operations Management
Outsourcing
Management
Customer Retention
Customer Experience
Strategy
Vendor Management
Business Development
Customer Satisfaction
Team Building
Business Process
Account Management
Cross Functional Team Leadership
Sales
Customer Service
Program Management
Relationship Management
Training
Business Analysis
Business Process Improvement
Sales Operations
Financial Services
Change Management
New Business Development
B2B
Lead Generation
Sales Process
Direct Sales
Recruiting
Team Leadership
Business Planning
Client Services
Quality Assurance
Performance Management
Customer Relationship Management
Client Retention
Sales Support
Customer Relations
Contact Center Operations
Contract Negotiation
Process Improvement
Call Centers
Leadership
Contact Centers
Call Center
Operations Management
Outsourcing
Management
Customer Retention
Customer Experience
Strategy
Vendor Management
Business Development
Customer Satisfaction
Team Building
Business Process
Account Management
Cross Functional Team Leadership
Sales
Customer Service
Program Management
Relationship Management
Training
Business Analysis
Business Process Improvement
Sales Operations
Financial Services
Change Management
New Business Development
B2B
Lead Generation
Sales Process
Direct Sales
Recruiting
Team Leadership
Business Planning
Client Services
Quality Assurance
Performance Management
Customer Relationship Management
Client Retention
Sales Support
Customer Relations
Contact Center Operations
Contract Negotiation
Interests:
Exercise
Sweepstakes
Home Improvement
Reading
Shooting
Gourmet Cooking
Sports
The Arts
Food
Fishing
Home Decoration
Health
Cooking
Electronics
Outdoors
Crafts
Fitness
Camping
Dogs
Collecting
Kids
Medicine
Diet
Automobiles
Travel
Motorcycling
Boating
Traveling
Sweepstakes
Home Improvement
Reading
Shooting
Gourmet Cooking
Sports
The Arts
Food
Fishing
Home Decoration
Health
Cooking
Electronics
Outdoors
Crafts
Fitness
Camping
Dogs
Collecting
Kids
Medicine
Diet
Automobiles
Travel
Motorcycling
Boating
Traveling
Languages:
English

Client Relationship Manager
View pageLocation:
Tampa, FL
Industry:
Financial Services
Work:
John H. Harland
Client Relationship Manager
Upstream/Rosenbluth International 2002 - 2004
Strategic Client Services Manager
Verizon Business 1994 - 2001
Senior Manager, Client Services
Client Relationship Manager
Upstream/Rosenbluth International 2002 - 2004
Strategic Client Services Manager
Verizon Business 1994 - 2001
Senior Manager, Client Services
Education:
Bergen College