Christa A Dilorenzo

East Pittsburgh, PA

Industrial Automation

Pnc
System Reliabilty and Support Specialist
Catholic Charities, Diocese of Pittsburgh Aug 2014 - Mar 2016
Crm Coordinator
Catholic Charities, Diocese of Pittsburgh Mar 2006 - Mar 2016
Crm Coordinator and Systems Analyst
Pepper's Performance Eyeware Oct 2004 - Mar 2006
Office Manager and Customer Service
Dish Network Oct 2002 - Oct 2004
Customer Service

Clarion University of Pennsylvania 1998 - 2002
Bachelors, Bachelor of Science, Information Systems Woodland Hills High School 1994 - 1998

Customer Service
Information Technology
Customer Support
Help Desk Support
Employee Training
Electronic Records Managment Software
Networking
Microsoft Office
Microsoft Exchange
Crm Databases
Active Directory
Voip
Data Entry
Billing Process
Invoicing
Call Centers
Technical Support
Training
Customer Satisfaction
Time Management
Teamwork
Business Process Improvement
Microsoft Outlook
Troubleshooting
Windows

Catholic Charities of the Diocese of Pittsburgh

Mar 2006 to 2000
CRM Coordinator/Systems Analyst
Pepper's Performance Eyewear

Oct 2004 to Mar 2006
Network Administrator / Office Manager
DISH Network

Oct 2002 to Oct 2004
Customer Service Rep III / Training Supervisor

Clarion University of PA
May 2002
Bachelor of Science in Information Systems