Resumes
Resumes
Charles Shellenbarger
View pageLocation:
West Palm Beach, FL
Industry:
Outsourcing/Offshoring
Work:
Teleperformance Aug 2010 - Oct 2011
Contact Center Manager
Contact Center Manager
Skills:
Call Center
Outsourcing
Workforce Management
Contact Centers
Forecasting
Operational Excellence
Technical Staff Management
Staff Development
Invoicing
Coaching
Data Analysis
Service Delivery
Call Centers
Vendor Management
Team Management
Bpo
Customer Satisfaction
Technical Support
Avaya
Service Desk
Sla
Incident Management
Service Management
Help Desk Support
It Operations
Outsourcing
Workforce Management
Contact Centers
Forecasting
Operational Excellence
Technical Staff Management
Staff Development
Invoicing
Coaching
Data Analysis
Service Delivery
Call Centers
Vendor Management
Team Management
Bpo
Customer Satisfaction
Technical Support
Avaya
Service Desk
Sla
Incident Management
Service Management
Help Desk Support
It Operations
Supervisor
View pageLocation:
West Palm Beach, FL
Work:
Supervisor