Chadran R Dygert

Columbus, Ohio Area

Banking

New York University 2000 - 2001
M.A., Performance Studies University of Wyoming 1995 - 2000
B.A., Women's Studies, History Sheridan High School 1991 - 1994
Diploma, General Studies

1060 Dobbs Ave, Blacklick, OH 43004

Financial Services

Jpmorgan Chase & Co.
Control Manager
Jpmorgan Chase & Co. May 2017 - Oct 2018
Associate Work Flow Operations Manager
Jpmorgan Chase & Co. Oct 2015 - Apr 2017
Associate Operational Assurance
Jpmorgan Chase & Co. Oct 2006 - Sep 2015
Business Analyst
Jpmorgan Chase & Co. Aug 2004 - Sep 2006
Specialist

New York University 2000 - 2001
Masters, Master of Arts University of Wyoming 1995 - 2000
Bachelors, Bachelor of Arts, Gender Studies, English, History Sheridan High School 1991 - 1994

Customer Service
Social Networking
Business Analysis
Project Management
Microsoft Office
Management
Requirements Gathering
Social Media
Social Media Marketing
Public Speaking
Team Building
Microsoft Excel
Risk Management
Operations Management
Customer Experience
Operational Risk
Copy Editing
Business Process Improvement
Technical Writing
Business Requirements
Performing Arts
Legal Research
Proofreading
Marketing
Translation
Microsoft Powerpoint
Microsoft Outlook
Microsoft Project
Microsoft Access
Microsoft Word
Presentation Skills
Interviewing
Leadership
Team Leadership
Training
Mortgage Servicing
Procedure Creation
Credit Reporting
Loan Servicing
Mortgage Compliance
Respa
Hmda
Americans With Disabilities Act
Fraud Prevention
Business Resilience
Mortgage Banking
Udaap
Procedure Writing
Process Flow Documentation
Mergers and Acquisitions
Escrow
Fdcpa
Community Reinvestment Act
Event Planning
Sales
Powerpoint
Excel
Procedure Development
Visio

Social Services
Risk Analysis
Civil Rights and Social Action
Business Analysis
Education
Environment
Operational Risk and Controls
New Technologies
Process Improvement
Human Rights
Arts and Culture
Mortgage Compliance
Health

English
Spanish
Russian
German

JPMorgan Chase Bank

2004 to 2000
Business Analyst
Yum! Brands
Columbus, OH
2003 to 2004
Shift Manager / Assistant Manager in Training
AT&T
Columbus, OH
2001 to 2003
Customer Service and Sales Specialist
University of Wyoming
Laramie, WY
1999 to 2000
Office Assistant / Researcher
University of Wyoming
Laramie, WY
1996 to 2000
Circulation Student Lead

New York University
New York, NY
2000 to 2001
Master of Arts
University of Wyoming
Laramie, WY
1995 to 2000
BA in Women's Studies/History, Minor in English

Microsoft Office Suite, Project Management, Product Testing, Marketing and Customer Experience, Business Writing and Grammar, Technical / Procedure Writing, Process Flows and Risk Analysis, Process Management, Communications and Presentations, Mortgage Regulations (State and Federal Compliance)