Resumes
Resumes
Senior Program Manager
View pageLocation:
8296 Trl south, Centennial, CO
Industry:
Information Technology And Services
Work:
teletech since 1994
VP Technology Solutions - Client Partner
TeleTech Jul 2006 - Aug 2007
VP Technology Solutions for @Home
TeleTech Feb 2003 - Jul 2006
VP Technology Solutions
EDS - Electronic Data Systems Mar 1991 - Dec 1993
Systems Engineer
VP Technology Solutions - Client Partner
TeleTech Jul 2006 - Aug 2007
VP Technology Solutions for @Home
TeleTech Feb 2003 - Jul 2006
VP Technology Solutions
EDS - Electronic Data Systems Mar 1991 - Dec 1993
Systems Engineer
Education:
University of Utah 1987 - 1990
BSEE, Electrical Engineering Davis High School 1979 - 1982
BSEE, Electrical Engineering Davis High School 1979 - 1982
Skills:
Outsourcing
Crm
Call Centers
Program Management
Vendor Management
Call Center
Bpo
Process Improvement
Strategy
Saas
Contact Centers
Telecommunications
Management
Project Management
Cross Functional Team Leadership
Workforce Management
Leadership
Professional Services
Ucce
Business Intelligence
Customer Experience
Strategic Planning
Business Development
Customer Satisfaction
Cloud Computing
Training
Account Management
Operations Management
Resource Management
Performance Management
It Management
Selling
New Business Development
Project Planning
Team Building
Pre/Post Sales Engineers
Call Center Development
Security
Sales Engineering
Contact Center Consulting
Sales
Service Delivery
Executive Management
Sales Operations
Recruiting
Manage Client Relationships
Sales Presentations
Solution Development
Pre Sales
Crm
Call Centers
Program Management
Vendor Management
Call Center
Bpo
Process Improvement
Strategy
Saas
Contact Centers
Telecommunications
Management
Project Management
Cross Functional Team Leadership
Workforce Management
Leadership
Professional Services
Ucce
Business Intelligence
Customer Experience
Strategic Planning
Business Development
Customer Satisfaction
Cloud Computing
Training
Account Management
Operations Management
Resource Management
Performance Management
It Management
Selling
New Business Development
Project Planning
Team Building
Pre/Post Sales Engineers
Call Center Development
Security
Sales Engineering
Contact Center Consulting
Sales
Service Delivery
Executive Management
Sales Operations
Recruiting
Manage Client Relationships
Sales Presentations
Solution Development
Pre Sales