Resumes
Resumes
Catherine Zarate
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Hr Metrics And Reporting Sr. Advisor At Dell
View pagePosition:
HR Metrics and Reporting Sr. Advisor at Dell
Location:
Austin, Texas
Industry:
Computer Software
Work:
Dell - Austin, TX since Jul 2009
HR Metrics and Reporting Sr. Advisor
IBM 2001 - 2009
Advanced Application Development Analyst
IBM 1999 - 2001
Support Strategy and Technology Project Manager
IBM 1997 - 1999
Tivoli Support Call Center Team Lead
BCS, Inc. (Contracted to IBM) 1994 - 1996
AIX Support Call Center Duty Manager
HR Metrics and Reporting Sr. Advisor
IBM 2001 - 2009
Advanced Application Development Analyst
IBM 1999 - 2001
Support Strategy and Technology Project Manager
IBM 1997 - 1999
Tivoli Support Call Center Team Lead
BCS, Inc. (Contracted to IBM) 1994 - 1996
AIX Support Call Center Duty Manager
Education:
Alamo Community College 1993 - 1996
AA, Communications
AA, Communications
Skills:
Business Objects
OBIEE
Brio Query
SQL
Microsoft Office
HTML
CFML
Business Analysis
Business Intelligence
Business Process
Human Resources
PL/SQL
Process Improvement
Call Centers
IT Strategy
OBIEE
Brio Query
SQL
Microsoft Office
HTML
CFML
Business Analysis
Business Intelligence
Business Process
Human Resources
PL/SQL
Process Improvement
Call Centers
IT Strategy