Royal Oak, MIPast: Director - ISS at R. L. Polk & Co., IT Consulting at Beth Moss, Director - Operations at... Significant operations management and process improvement experience. Adept in business analysis, requirements gathering, implementation, process... Significant operations management and process improvement experience. Adept in business analysis, requirements gathering, implementation, process development/management and project management. Confidently manages mergers, acquisitions, and integrations. Excellent communicator who effectively...