Resumes
Resumes
Contact Center Management Professional | Trainer
View pagePosition:
Office Manager at T.C.P.I ELECTRO SRL
Location:
Bucharest, Romania
Industry:
Consumer Services
Work:
T.C.P.I ELECTRO SRL - Bucharest, Romania since Oct 2012
Office Manager
BANCPOST SA - Bucharest, Romania Jul 2009 - Oct 2012
Head of Customer Support Department, Consumer Lending Division
EFG Retail Services IFN SA May 2005 - Jun 2009
Customer service supervisor
BRD Groupe Societe Generale - Banking Cards Division – HQ 2000 - 2003
Customer service supervisor
BRD Groupe Societe Generale - Bucharest, Romania Aug 2000 - Jun 2002
Assistant to the Banking Cards Division Manager – HQ
Office Manager
BANCPOST SA - Bucharest, Romania Jul 2009 - Oct 2012
Head of Customer Support Department, Consumer Lending Division
EFG Retail Services IFN SA May 2005 - Jun 2009
Customer service supervisor
BRD Groupe Societe Generale - Banking Cards Division – HQ 2000 - 2003
Customer service supervisor
BRD Groupe Societe Generale - Bucharest, Romania Aug 2000 - Jun 2002
Assistant to the Banking Cards Division Manager – HQ
Education:
Vision Consulting 2012 - 2012
CNFPA Authorized, Trainer CODECS 2007 - 2007
Professional certificate, Project management course Romanian Banking Institute 2005 - 2006
Universitatea din Bucuresti 1999 - 2000
Master's degree, Conference interpreting in English – French Universitatea din București 1995 - 1999
Bachelor of Arts (BA), Foreign Languages and Literatures, English - French Dep
CNFPA Authorized, Trainer CODECS 2007 - 2007
Professional certificate, Project management course Romanian Banking Institute 2005 - 2006
Universitatea din Bucuresti 1999 - 2000
Master's degree, Conference interpreting in English – French Universitatea din București 1995 - 1999
Bachelor of Arts (BA), Foreign Languages and Literatures, English - French Dep
Languages:
English
French
Hungarian
Italian
French
Hungarian
Italian
Certifications:
Authorized translator-interpreter for English and French, Ministry of Justice, Romania
Teatcher & Designer At Deutsches Goethe Kolleg & Uap
View pagePosition:
Teatcher & Designer at Deutsches Goethe Kolleg & UAP
Location:
Neamt County, Romania
Industry:
Design
Work:
Deutsches Goethe Kolleg & UAP
Teatcher & Designer
Teatcher & Designer
Carmen Croitoru
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Insurance Producer
View pageLocation:
Schaumburg, IL
Work:
Insurance Producer
Carmen Croitoru
View pageWork:
Statewide Insurance Agency
Jul 2006 to 2000
Insurance Broker
AON, Bucharest, Romania
Jun 2004 to May 2005
Quality Manager
Tender Power Group
Jun 2003 to Apr 2004
Engineer
Romanian Economical and Statistical Sampling Institute
2004 to 2004
Marketing Researcher, IRECSON
Jul 2006 to 2000
Insurance Broker
AON, Bucharest, Romania
Jun 2004 to May 2005
Quality Manager
Tender Power Group
Jun 2003 to Apr 2004
Engineer
Romanian Economical and Statistical Sampling Institute
2004 to 2004
Marketing Researcher, IRECSON
Education:
University Politehnica of Bucharest
2006 to 2000
Master of Quality Management in Insurance License
University Politehnica of Bucharest
Oct 2003 to May 2005
Diploma in Management
2006 to 2000
Master of Quality Management in Insurance License
University Politehnica of Bucharest
Oct 2003 to May 2005
Diploma in Management