Resumes
Resumes
Solution Train Engineer And Value Stream Engineer And Scaled Agile Coach
View pageLocation:
Pompano Beach, FL
Industry:
Financial Services
Work:
American Express - Virtual since Feb 2013
Portfolio Manager, Global Communication Services
American Express since Jan 2010
Program Manager, Voice of the Customer Development Team
American Express Apr 2008 - Dec 2010
Portfolio Manager - Membership Rewards
American Express Jul 2005 - Apr 2008
Senior Project Manager, Reengineerin
American Express Aug 2003 - Jul 2005
Manager, Service Network Capabilities
Portfolio Manager, Global Communication Services
American Express since Jan 2010
Program Manager, Voice of the Customer Development Team
American Express Apr 2008 - Dec 2010
Portfolio Manager - Membership Rewards
American Express Jul 2005 - Apr 2008
Senior Project Manager, Reengineerin
American Express Aug 2003 - Jul 2005
Manager, Service Network Capabilities
Education:
Laurel University 2011 - 2013
Masters, Business Administration High Point University 2007 - 2010
BS, Business Administration
Masters, Business Administration High Point University 2007 - 2010
BS, Business Administration
Skills:
Process Improvement
Program Management
Strategy
Leadership
Project Management
Vendor Management
Business Process Improvement
Business Analysis
Management
Credit Cards
Re Engineering
Project Portfolio Management
Pmo
Cross Functional Team Leadership
Customer Experience
Governance
Outsourcing
Team Management
Analysis
Change Management
Business Transformation
Call Center
Relationship Management
Sdlc
Financial Services
Call Centers
Risk Management
Crm
Pmp
Business Process
Project Delivery
Portfolio Management
It Strategy
Operations Management
Resource Management
Customer Satisfaction
Six Sigma
Budgets
Analytics
Business Requirements
Ms Project
Business Intelligence
Software Project Management
Service Delivery
Business Process Re Engineering
Product Management
Process Engineering
It Management
Program Management
Strategy
Leadership
Project Management
Vendor Management
Business Process Improvement
Business Analysis
Management
Credit Cards
Re Engineering
Project Portfolio Management
Pmo
Cross Functional Team Leadership
Customer Experience
Governance
Outsourcing
Team Management
Analysis
Change Management
Business Transformation
Call Center
Relationship Management
Sdlc
Financial Services
Call Centers
Risk Management
Crm
Pmp
Business Process
Project Delivery
Portfolio Management
It Strategy
Operations Management
Resource Management
Customer Satisfaction
Six Sigma
Budgets
Analytics
Business Requirements
Ms Project
Business Intelligence
Software Project Management
Service Delivery
Business Process Re Engineering
Product Management
Process Engineering
It Management
Certifications:
Certified Scrummaster
Safe Agilist, Safe 4.0
Scaled Agile Framework Program Consultant - Spc4
Spc
Scrum Alliance
Scaled Agile, Inc.
Safe Agilist, Safe 4.0
Scaled Agile Framework Program Consultant - Spc4
Spc
Scrum Alliance
Scaled Agile, Inc.