Resumes
Resumes
Quality Assurance Manager At Concentrix
View pagePosition:
Quality Assurance Manager at Concentrix
Location:
United States
Industry:
Marketing and Advertising
Work:
Concentrix since Mar 2013
Quality Assurance Manager
Televerde - Phoenix, Arizona Area Oct 2007 - Mar 2013
Quality Control Manager
NextStudent - Phoenix, Arizona Area Oct 2006 - Oct 2007
Loan Operations Quality Assurance and Training Manager
Money Management International - Phoenix, Arizona Area May 2004 - Oct 2006
Quality Assurance Analyst
Quality Assurance Manager
Televerde - Phoenix, Arizona Area Oct 2007 - Mar 2013
Quality Control Manager
NextStudent - Phoenix, Arizona Area Oct 2006 - Oct 2007
Loan Operations Quality Assurance and Training Manager
Money Management International - Phoenix, Arizona Area May 2004 - Oct 2006
Quality Assurance Analyst
Education:
College of Call Center Excellence
Certificate, Call Center Quality Assurance Estrella Mountain Community College
Rio Salado College
Certificate, Call Center Quality Assurance Estrella Mountain Community College
Rio Salado College
Skills:
Quality Assurance
Training
Team Leadership
Team Management
Team Building
Cross-functional Coordination
Customer Service
New Hire Training
B2B
Social Media
SharePoint
Calibration
Marketing Strategy
Management
Operations Management
Sales Process
Project Management
CRM
Training
Team Leadership
Team Management
Team Building
Cross-functional Coordination
Customer Service
New Hire Training
B2B
Social Media
SharePoint
Calibration
Marketing Strategy
Management
Operations Management
Sales Process
Project Management
CRM