Resumes
Resumes
Business Operations Manager At Ericsson
View pagePosition:
Business Operations Manager at Ericsson
Location:
Decatur, Georgia
Industry:
Management Consulting
Work:
Ericsson - Greater Atlanta Area since Apr 2013
Business Operations Manager
Nokia Siemens Networks - Gurgaon, India Jan 2010 - Aug 2012
Head of Business Excellence, India
Nokia Siemens Networks - Greater Atlanta Area Apr 2007 - Jan 2010
Customer Process Manager, North America
Nokia Siemens Networks - Greater Atlanta Area Mar 2005 - Apr 2007
Head of Services Process & Tools, North America
Indus International - Greater Atlanta Area Aug 1999 - Feb 2005
Practice Manager, Process Automation
Business Operations Manager
Nokia Siemens Networks - Gurgaon, India Jan 2010 - Aug 2012
Head of Business Excellence, India
Nokia Siemens Networks - Greater Atlanta Area Apr 2007 - Jan 2010
Customer Process Manager, North America
Nokia Siemens Networks - Greater Atlanta Area Mar 2005 - Apr 2007
Head of Services Process & Tools, North America
Indus International - Greater Atlanta Area Aug 1999 - Feb 2005
Practice Manager, Process Automation
Education:
Project Management Institute 1999 - 2003
Project Management Professional (PMP) University of Illinois at Urbana-Champaign 1988 - 1990
Bachelor of Science, Psychology
Project Management Professional (PMP) University of Illinois at Urbana-Champaign 1988 - 1990
Bachelor of Science, Psychology
Brian Zwaagstra Decatur, GA
View pageWork:
Ericsson
Atlanta, GA
Apr 2013 to Mar 2014
Business Operations Manager (RIF)
Aircom International
Ciudad de Mxico, D. F.
Feb 2013 to Mar 2013
Principle Consultant, contract
Nokia Siemens Networks
Mar 2005 to Aug 2012
Head of Business Excellence
Indus International, Inc
Atlanta, GA
Aug 1999 to Feb 2005
Practice Manager, Process Automation
ALLTEL Information Services
Little Rock, AR
Mar 1997 to Apr 1999
Practice Manager, ERP Package Implementation
Atlanta, GA
Apr 2013 to Mar 2014
Business Operations Manager (RIF)
Aircom International
Ciudad de Mxico, D. F.
Feb 2013 to Mar 2013
Principle Consultant, contract
Nokia Siemens Networks
Mar 2005 to Aug 2012
Head of Business Excellence
Indus International, Inc
Atlanta, GA
Aug 1999 to Feb 2005
Practice Manager, Process Automation
ALLTEL Information Services
Little Rock, AR
Mar 1997 to Apr 1999
Practice Manager, ERP Package Implementation
Education:
University of Illinois
1990
Bachelor of Science
1990
Bachelor of Science
Skills:
Strategy, Strategic Planning, Business Strategy, Mergers & Acquisitions, Leadership, Executive Management, Global Management, Operations Management, Governance, Service Delivery, Implementation, Deployment, CRM, ERP, Enterprise Software, Management Consulting, Portfolio Management, Program Management, Project Management, International Project Management, Project Planning, Change Management, Conflict Resolution, Scope Management, Schedule Management, Cost Management, Quality Management, Communications, Risk Management, Vendor Management, Stakeholder Management, Business Analysis, Business Process Management, Business Process Engineering, Business Process Improvement, Business Transformation, Process Improvement, Sales, Sales Management, Consultative Selling, Solution Selling, Pricing, Negotiation, Diplomacy, People Management, Line Management, Professional Development Planning, Performance Management, Team Leadership, Team Building, Mentoring, Budgeting, Cost Center Management, Profile & Loss (P&L) Management, Profit Improvement, Restructuring