Canberra, AustraliaManager, Library & Knowledge Services at AusAID Past: Manager, Information, Knowledge & Education at The Fred Hollows Foundation, Country... I have over 20 years experience in research, information and knowledge management, and online communication systems. My main focus is to enhance personal and... I have over 20 years experience in research, information and knowledge management, and online communication systems. My main focus is to enhance personal and organisational efficiency and effectiveness. I do this using practical and in-context initiatives and services.