Resumes
Resumes
Product Support At Polycom
View pagePosition:
NSD / ITP Product Support Technician at Polycom, Inc.
Location:
Greater Boston Area
Industry:
Telecommunications
Work:
Polycom, Inc. - Andover, MA since Dec 2012
NSD / ITP Product Support Technician
Polycom, Inc. Feb 2011 - Dec 2012
Immersive Telepresence Support - Team Lead
Polycom, Inc. Mar 2007 - Feb 2011
Product Support Technician
Polycom, Inc. Sep 2006 - Mar 2007
Engineering Support
Comcast Corp. - Malden, MA Oct 2004 - Sep 2006
Elite Technical Support
NSD / ITP Product Support Technician
Polycom, Inc. Feb 2011 - Dec 2012
Immersive Telepresence Support - Team Lead
Polycom, Inc. Mar 2007 - Feb 2011
Product Support Technician
Polycom, Inc. Sep 2006 - Mar 2007
Engineering Support
Comcast Corp. - Malden, MA Oct 2004 - Sep 2006
Elite Technical Support
Education:
Boston University Corporate Education 1999 - 1999
MS Certification for Windows NT Server Administration St. John's Preparatory 1985 - 1989
Diploma
MS Certification for Windows NT Server Administration St. John's Preparatory 1985 - 1989
Diploma
Skills:
Video Conferencing
Video
Telepresence
H.323
Audio Conferencing
Firewalls
Networking
Technical Support
Unified Communications
ISDN
IP
Polycom Video Conferencing
Crestron
SIP
Telecommunications
MPLS
TCP/IP
VoIP
Telephony
Enterprise Software
Cloud Computing
Wireless Networking
Cisco IOS
WAN
Routers
Hardware
Integration
Data Center
Microsoft Exchange
Servers
Software Installation
Cisco Technologies
Video
Telepresence
H.323
Audio Conferencing
Firewalls
Networking
Technical Support
Unified Communications
ISDN
IP
Polycom Video Conferencing
Crestron
SIP
Telecommunications
MPLS
TCP/IP
VoIP
Telephony
Enterprise Software
Cloud Computing
Wireless Networking
Cisco IOS
WAN
Routers
Hardware
Integration
Data Center
Microsoft Exchange
Servers
Software Installation
Cisco Technologies
Languages:
Some Spanish
Ucaas Release Engineer And Sme
View pageLocation:
Revere, MA
Industry:
Telecommunications
Work:
Poly
Ucaas Release Engineer and Sme
Polycom Mar 2016 - Sep 2017
Unified Communications and Managed Services Techician
Polycom Mar 2007 - Oct 2014
Product Support Technician
Comcast Oct 2004 - Sep 2006
Elite Technical Support
Partners Healthcare Apr 2002 - Aug 2003
Network Administrator
Ucaas Release Engineer and Sme
Polycom Mar 2016 - Sep 2017
Unified Communications and Managed Services Techician
Polycom Mar 2007 - Oct 2014
Product Support Technician
Comcast Oct 2004 - Sep 2006
Elite Technical Support
Partners Healthcare Apr 2002 - Aug 2003
Network Administrator
Education:
Boston University 1999 - 2000
University of Massachusetts Boston 1994 - 1996
University of Massachusetts Boston 1994
University of Massachusetts Lowell 1989 - 1990
University of Massachusetts Boston 1994 - 1996
University of Massachusetts Boston 1994
University of Massachusetts Lowell 1989 - 1990
Skills:
Video Conferencing
Unified Communications
Telecommunications
H.323
Ip
Telepresence
Voip
Tcp/Ip
Networking
Troubleshooting
Session Initiation Protocol
Voice Over Ip
Network Traffic Analysis
Network Troubleshooting
Network Infrastructure
Infrastructure
Routers
Cisco Technologies
Sip
Cloud Computing
Telephony
Managed Services
Technical Support
Integration
Network Administration
Internet Protocol
Active Directory
Internet Protocol Suite
Wireless
Network Design
Ethernet
Wan
Video Over Ip
Av
Firewalls
Session Border Controller
Wireshark
Data Center
Software Installation
Isdn
Multiprotocol Label Switching
Unified Communications
Telecommunications
H.323
Ip
Telepresence
Voip
Tcp/Ip
Networking
Troubleshooting
Session Initiation Protocol
Voice Over Ip
Network Traffic Analysis
Network Troubleshooting
Network Infrastructure
Infrastructure
Routers
Cisco Technologies
Sip
Cloud Computing
Telephony
Managed Services
Technical Support
Integration
Network Administration
Internet Protocol
Active Directory
Internet Protocol Suite
Wireless
Network Design
Ethernet
Wan
Video Over Ip
Av
Firewalls
Session Border Controller
Wireshark
Data Center
Software Installation
Isdn
Multiprotocol Label Switching
Certifications:
Wcna