At&T Jun 1997 - Jan 1998
Warranty Exchange Representative
At&T Jun 1997 - Jan 1998
Associate Director, National Call Center Operations
Mccaw Cellular Jan 1996 - Jun 1997
Wireless Service Technician and Retail Sales Representative
Mccaw Cellular Jan 1994 - Jan 1996
Technical Support Representative
Us Navy Jun 1984 - Dec 1993
Radioman First Class
Education:
Meridian High School 1982 - 1984
Skills:
Team Development Command Center Management Disaster Planning and Recovery Acd Based Call Routing Project Management Staffing Optimization Process Improvement Change Management Workforce Management
Apr 2014 to 2000 Account Executive JK Group Plainsboro, NJ Nov 2012 to Apr 2014 Fulfillment Technician Argix Direct Cranbury, NJ Jul 2012 to Aug 2012 Warehouse Worker
Education:
Fairleigh Dickinson University Hackensack, NJ Sep 2010 to May 2012 Criminal Justice/Legal studies
Business Records
Name / Title
Company / Classification
Phones & Addresses
Billie Barnett Director
Austin Contact Center Alliance Nonprofit Organization Management · Professional Organization