Athina R Monclus

15371 southwest 114Th Ter, Miami, FL 33196

Telecommunications

Spectrum May 2016 - Nov 2017
Customer Care Professional- Billing
Spectrum May 2016 - Nov 2017
Customer Care Professional- Video Repair
Progressive Insurance Jan 2015 - May 2016
Senior Claims Adjuster
At&T Aug 2013 - Jan 2015
Retail Sales Consultant
Art By Asix Aug 2013 - Jan 2015
Artist

Customer Service
Microsoft Office
Medical Education
Medical Terminology
Social Media
Facebook
Data Entry
Telephone Skills
Retail
Cpr Certified
Sales
Insurance
Outlook
Powerpoint
Teamwork
Microsoft Word
Critical Thinking
Microsoft Excel
Social Networking
Time Management
Cashiering
Leadership
Os X
Customer Satisfaction
Mac
Adobe Acrobat
Windows
Photoshop
Call Centers
Fax
Management
Spanish
Marketing Communications
Customer Experience
People Skills
Team Leadership
Marketing
Advertising
Direct Sales
Telecommunications
Retail Sales
Inventory Management
Mobile Devices
Wireless
Adobe Creative Suite
Creative Direction
Graphic Design
Team Building
Training
Public Speaking

English
Spanish

New York Life
Tampa, FL
Jun 2011 to Dec 2012
Service Assistant
One Touch Direct
Tampa, FL
Jun 2010 to May 2011
T-Mobile Customer Service & Telesales
Pataky Medical Center
Miami, FL
Mar 2010 to Apr 2010
Medical Assistant Externship
Macy's
Miami, FL
Dec 2007 to Aug 2008
Expedite/ Sales

Everest Insitute
Miami, FL
2013 to 2013
Diploma in Pharmacy Technician
MedVance Institute
Miami, FL
2009 to 2010
Diploma in Medical Assistant

-4+ years of customer service experience. -Call center experience.-Very familiar with both Windows and Mac -Proficient in Microsoft Office. -Ability to fluently speak and write in both English and Spanishh