Resumes
Resumes
Client Services Unit Manager At Everbank
View pagePosition:
Client Services Unit Manager at EverBank
Location:
Jacksonville, Florida
Industry:
Banking
Work:
EverBank - Jacksonville, Florida Area since Apr 2012
Client Services Unit Manager
Palmer, Reifler & Associates Feb 2008 - May 2010
Department Manager, Collections
HSBC North America Jan 1996 - Jan 2007
Unit Manager
Metris Companies Jan 2000 - Jan 2006
Unit Manager, Customer Care - Card Services
Metris Companies Jan 1999 - Jan 2000
Research Development Supervisor
Client Services Unit Manager
Palmer, Reifler & Associates Feb 2008 - May 2010
Department Manager, Collections
HSBC North America Jan 1996 - Jan 2007
Unit Manager
Metris Companies Jan 2000 - Jan 2006
Unit Manager, Customer Care - Card Services
Metris Companies Jan 1999 - Jan 2000
Research Development Supervisor
Education:
Everest University South Orlando Campus 2009 - 2011
Associate of Arts (AA), Criminal Justice Manhattan College
Associate of Arts (AA), Criminal Justice Manhattan College
Skills:
Management
Team Leadership
Training
Performance Management
Software Documentation
Call Center
Quality Assurance
Customer Service
Operations Management
Microsoft Office
Process Improvement
Customer Experience
Call Centers
Team Leadership
Training
Performance Management
Software Documentation
Call Center
Quality Assurance
Customer Service
Operations Management
Microsoft Office
Process Improvement
Customer Experience
Call Centers