Alexis X Triana

Miami, FL

Utilities

Florida Power & Light - Miami since Nov 2007
Senior Process Specialist
Florida Power & Light - Miami/Fort Lauderdale Area Jul 2007 - Oct 2007
IT Business Systems Analyst
Florida Power & Light - Miami/Fort Lauderdale Area Jun 2006 - Jul 2007
IT Systems Support Analyst
Florida Power & Light - Miami/Fort Lauderdale Area Mar 2005 - Jun 2006
IT Business Systems Analyst
Florida Power & Light Nov 2003 - Mar 2005
Production Analyst Assistant

Nova Southeastern University - Wayne Huizenga School of Business and Entrepreneurship 2007 - 2010
Master of Business Administration (MBA), Business Administration and Management, General Florida International University - College of Business Administration 2000 - 2005
Bachelor of Business Administration, Information Systems

Business Analysis
Business Process
Process Improvement
Business Process Improvement
Customer Service
Call Centers
Six Sigma
Access
Sdlc
Visio
Databases
Management
Requirements Gathering
Requirements Analysis
Process Management
Data Analysis
Business Requirements
Software Requirements
User Interface Design
Web Analytics
Business Strategy
Quality Assurance
Workflow
Customer Satisfaction
Customer Experience
Customer Focus
Usability
User Experience Design
Business Intelligence
Content Strategy
Dashboard
Data Visualization
Statistics
Usability Testing
User Interface Prototyping
Agile Project Management
Big Data
Leadership
Product Management
Enterprise Marketing
Design Thinking
Information Graphics
Leading Meetings
Small Business Management
Teamwork
Organizational Leadership
Communication
Decision Making
Executive Leadership
Digital Photography

English
Spanish

Six Sigma Certification - Green Belt
License 000206655
License 000322775
License 2015-5432
Project Management For the It Professional
Six Sigma Certification - Black Belt
Certified Usability Analyst
Certified Scrum Product Owner (Csp)
Certified Scrummaster (Csm)
Meeting the Challenge of Digital Transformation
Understanding Data Science
Persuasive Ux: Influencing Behavior Patterns
Bill George on Self Awareness Authenticity and Leadership
Service Innovation
Design Thinking: Understanding the Process
Design Thinking: Implementing the Process
Learning Design Thinking: Lead Change In Your Organization
Frog's Fema Disaster Relief Innovation
Custom Sql and Postgres Sql
Learning Design Research
Learning Brainstorming
Design Thinking: Prototyping
Design Thinking: Venture Design
Stay Competitive Using Design Thinking
Risk-Taking For Leaders
Business Innovation
Building Creative Organizations
Managing Team Creativity
Leading and Working In Teams
Breaking Out of A Rut
Decision-Making Strategies
Improving Your Judgment
Fostering Innovation
Safe® 4 Certified Product Owner/Product Manager
Ccxp - Certified Customer Experience Professional
Certified User Experience Analyst (Cxa)