Alexa J Pak

1417 Queen Anne Ave north, Seattle, WA 98109

Computer Software

Payscale, Inc.
Client Success Manager - Enterprise
Motif Seattle Feb 2018 - May 2019
National Sales Manager
Sheraton Seattle Hotel Jan 2017 - Feb 2018
Group Sales Manager
Marriott International Sep 2016 - Jan 2017
Regional Sales and Operations Coordinator
Starwood Hotels & Resorts Worldwide, Inc. Jul 2015 - Sep 2016
Regional Sales and Operations Coordinator

University of Phoenix 2014 - 2016
Masters, Business Administration, Management, Business, Healthcare Northern Arizona University 2008 - 2013
Bachelors, Bachelor of Science, Business Administration, Gender Studies, Management Northern Arizona University

Customer Satisfaction
Customer Service
Strategic Planning
Marketing Communications
Quality Assurance
Sales Operations
Leadership
Hospitality
Operations Management
Business Strategy
Business Development
Customer Experience
Customer Relations
Time Management
Training
Quality Management
Healthcare Management
Analysis
Innovation Development
Data Entry
Microsoft Excel
Adobe Design Programs
Microsoft Office
Outlook
Branding
Winning With Talent
Management
Event Planning
Marketing
Microsoft Word
Teamwork
Public Speaking
Social Media Marketing
Social Networking
Budgets
Social Media

Children
Economic Empowerment
Civil Rights and Social Action
Politics
Education
Human Rights
Animal Welfare
Arts and Culture
Health

English

Lean Six Sigma Green Belt

Flagstaff Medical Center

Aug 2014 to 2000
ISO Assistant Coordinator
Flagstaff Medical Center

Aug 2013 to 2000
Department Secretary - Office Coordinator
Collin's Irish Pub and Grill

Feb 2011 to 2000
Bartender/Shift Manager
Coco's Restaurant and Bakery
Flagstaff, AZ
Aug 2008 to Feb 2011
Server
Surf City Tanning
Phoenix, AZ
Apr 2006 to Aug 2008
Sales Representative

University of Phoenix
Nov 2014 to 2000
Masters of Health Care Administration
Northern Arizona University
Flagstaff, AZ
2008 to 2013
Bachelor of Science in Women and Gender Studies/Business Administration

Strong communication skills, both written and verbal. Proficient computer skills with Microsoft Word, PowerPoint, Excel, and Adobe Pro. Able to work independently and multi-task. Effective leadership skills, able to lead a team or be a valuable member to a team. Very organized. Strong work ethic from start to finish. Accepts responsibility willingly. Efficient with LEAN and Six Sigma strategies. BLS certified. Able to relate to and work with ill and disabled customers of all ages, bilingual customers, emotionally distressed customers and families, and with all personnel within the facility. Able to cope with varying and unpredictable situations tactfully. Openly welcomes diverse working environments. A problem solver and determined to succeed. Possess the ability to assess, document and implement actions required to meet customer needs and exceed their expectations.