Resumes
Resumes
Implementation Manager
View pageLocation:
New York, NY
Industry:
Information Technology And Services
Work:
Datto, Inc.
Implementation Manager
Altice Usa Jun 2016 - Oct 2016
Bilingual Technical Support
Datto, Inc. Jun 2016 - Oct 2016
Technical Support Expert
Cablevision Dec 2013 - Jun 2016
Bilingual Technical Support Representative
Implementation Manager
Altice Usa Jun 2016 - Oct 2016
Bilingual Technical Support
Datto, Inc. Jun 2016 - Oct 2016
Technical Support Expert
Cablevision Dec 2013 - Jun 2016
Bilingual Technical Support Representative
Education:
Western Governors University 2018 - 2020
Bachelors New York Institute of Technology 2010
Bachelors, Computer Science
Bachelors New York Institute of Technology 2010
Bachelors, Computer Science
Skills:
Troubleshooting
Windows
Technical Support
Windows Server
Computer Hardware
Windows 7
Windows Xp
Internet Protocol Suite
Customer Satisfaction
Tcp/Ip
Networking
Telecommunications
Team Leadership
Windows
Technical Support
Windows Server
Computer Hardware
Windows 7
Windows Xp
Internet Protocol Suite
Customer Satisfaction
Tcp/Ip
Networking
Telecommunications
Team Leadership
Languages:
English
Spanish
Spanish
Certifications:
Cybersecurity Awareness: Phishing and Whaling
Cybersecurity Awareness: Security For Cloud Services
Networking Foundations: Networking Basics
It Service Desk Careers and Certifications: First Steps
Cloud Architecture: Core Concepts
Giving and Receiving Feedback
Linux: Multitasking at the Command Line
Vmware Vsphere 6 Essential Training
Linux: Network Configuration
Critical Thinking
Quick Fixes For Poor Customer Service
Quality Standards In Customer Service
Learning Linux Command Line
Windows Server 2012: Installation and Configuration
Linux: System Maintenance
Working With Upset Customers
Effective Listening
It Service Desk: Customer Service Fundamentals
Cybersecurity Awareness: Security For Cloud Services
Networking Foundations: Networking Basics
It Service Desk Careers and Certifications: First Steps
Cloud Architecture: Core Concepts
Giving and Receiving Feedback
Linux: Multitasking at the Command Line
Vmware Vsphere 6 Essential Training
Linux: Network Configuration
Critical Thinking
Quick Fixes For Poor Customer Service
Quality Standards In Customer Service
Learning Linux Command Line
Windows Server 2012: Installation and Configuration
Linux: System Maintenance
Working With Upset Customers
Effective Listening
It Service Desk: Customer Service Fundamentals