Albert A Sessa

Trenton, NJ

Information Technology And Services

Trane Technologies
Field Service Technician Ii
Gfk Jan 2009 - Mar 2015
Help Desk Supervisor
Ingersoll Rand Jan 2009 - Mar 2015
Field Service Technician Ii
Gfk Mar 2006 - Jan 2009
Help Desk Analyst
Canon Usa May 2003 - Jan 2006
Parts Order Representative

Southern New Hampshire University 2017 - 2020
Bachelors, Bachelor of Science, Management Devry University 2007 - 2007
Associates, Applied Science, Electronics Devry University 2001 - 2003

Active Directory
Windows 7
Microsoft Office 2003
Microsoft Office 2010
Vpn
Microsoft Exchange 2007
Outlook 2010
Computer Hardware
Computer Repair
Technical Training
Staff Training
Help Desk Management
Activeroles Server
Process Improvement
Mcitp Training
A+ Training
Desktop Support
Customer Satisfaction
Help Desk Support
Technical Support
Network Troubleshooting
Zebra Printer Support
Office 2013
Airwatch Mdm
Mobileiron
Project Management
Project Planning
Windows 10
Windows Server
Zebra Printer Repair
Laptops
Management
Microsoft Exchange
Microsoft Office
Office 2010
Printers
Operational Excellence
Office 2016

Hdi Support Center Team Lead
Hdi

Consumer Services

Proficient Services
Swfl General Manager
Carousel Homes and Development Feb 1989 - Apr 2009
Manager

GfK Custom Research

Jan 2009 to 2000
Help Desk Supervisor
GfK Custom Research

Jan 2006 to Jan 2009
Help Desk Analyst
Canon USA

Sep 2003 to Jan 2006
Parts Order Representative

DeVry University
North Brunswick, NJ
2001 to 2003
Associate's Degree in Electronics and Computer Technology
DeVry University
Online
2014
BS, Technical Management (Currently Enrolled) in Technical Management