Resumes
Resumes
Service And Support Manager
View pageLocation:
Ashburn, VA
Industry:
Information Technology And Services
Work:
Avitecture, Inc.
Service and Support Manager
Homn Reen Enterprise Group May 2013 - Jul 2018
Director of International Business Development
George Washington University Jun 1, 2008 - Apr 1, 2013
Classroom Coordinator
Comcast Jan 2007 - May 2008
Producer
Shenandoah University Sep 2004 - Jan 2007
Media Services Assistant
Service and Support Manager
Homn Reen Enterprise Group May 2013 - Jul 2018
Director of International Business Development
George Washington University Jun 1, 2008 - Apr 1, 2013
Classroom Coordinator
Comcast Jan 2007 - May 2008
Producer
Shenandoah University Sep 2004 - Jan 2007
Media Services Assistant
Education:
The George Washington University 2009 - 2012
Masters, Business Administration Shenandoah University 2000 - 2004
Bachelors, Media Studies, Communication
Masters, Business Administration Shenandoah University 2000 - 2004
Bachelors, Media Studies, Communication
Skills:
Public Speaking
Higher Education
Community Outreach
Research
Editing
Microsoft Office
Event Planning
Av
Data Analysis
Qualitative Research
Social Media
Powerpoint
Pro Tools
Adobe Creative Suite
Sharepoint
Training
Video Teleconferencing
Audiovisual
Graphic Design
Drupal
Higher Education
Community Outreach
Research
Editing
Microsoft Office
Event Planning
Av
Data Analysis
Qualitative Research
Social Media
Powerpoint
Pro Tools
Adobe Creative Suite
Sharepoint
Training
Video Teleconferencing
Audiovisual
Graphic Design
Drupal
Certifications:
A+
Audia
Cts-I
Executive Leadership
Agile Project Management Foundations
Business Analytics: Prescriptive Analytics
Audia
Cts-I
Executive Leadership
Agile Project Management Foundations
Business Analytics: Prescriptive Analytics
Ahren Fehr Ashburn, VA
View pageWork:
The George Washington University
Jun 2008 to 2000
Classroom Coordinator (Technology Coordinator equivalent)
Homn Reen Enterprise CO., LTD
Jul 2006 to Apr 2012
Customer Relations/Sales Specialist
Comcast
Ashburn, VA
Jan 2007 to May 2008
Producer
Shenandoah University
Winchester, VA
Sep 2004 to Jan 2007
Media Services Assistant
Winchester Community Television
Winchester, VA
May 2004 to Aug 2004
Production Specialist
Jun 2008 to 2000
Classroom Coordinator (Technology Coordinator equivalent)
Homn Reen Enterprise CO., LTD
Jul 2006 to Apr 2012
Customer Relations/Sales Specialist
Comcast
Ashburn, VA
Jan 2007 to May 2008
Producer
Shenandoah University
Winchester, VA
Sep 2004 to Jan 2007
Media Services Assistant
Winchester Community Television
Winchester, VA
May 2004 to Aug 2004
Production Specialist
Education:
The George Washington University
Washington, DC
2009 to 2012
Masters of Business Administration in Information Systems & Technology Management
Shenandoah University
Winchester, VA
2000 to 2004
BA in Electronic Media and Visual Communication
Washington, DC
2009 to 2012
Masters of Business Administration in Information Systems & Technology Management
Shenandoah University
Winchester, VA
2000 to 2004
BA in Electronic Media and Visual Communication
Skills:
Business Skillset: Communication: o Writing: memorandums, emails, proposals, press releases o Face-to-face communication (listening, reflective responses), presentations, negotiation, customer/partner engagement Teamwork: o Collaboration using IT and cloud solutions, meeting strategies/procedure, personal engagement, project management tools, knowledge management, cross-training Problem-solving: o Database research (ABI/Inform Complete Plus, EBSCO Host, Lexis Nexis, Gartner), Inductive reasoning, Heuristic Methods, Deming Cycle, Flow Charts, Diagraming, UML sequence diagrams Planning and organizing: o Task management and prioritization, time management, Toodledo, Evernote, Google cloud, contingency planning, record keeping Web: Cloud models (SaaS, PaaS, IaaS), HTTP cycle, DHTML, Virtualization, Model/View/Controller, REST principals, Amazon EC2/Google App Engine, portals, tag management, content management systems