Resumes
Resumes
Internal Content Lead
View pageLocation:
Tacoma, WA
Industry:
Information Technology And Services
Work:
TEKsystems since Dec 2012
Tier 3 Hardware Xbox Support
ACS, a Xerox Company Oct 2011 - Apr 2012
Customer Service Representative
Ygnition Networks - Seattle, WA Jan 2007 - Jan 2011
Customer Service Representative
U.S. Army 1992 - 1997
Electronic Warfare
Tier 3 Hardware Xbox Support
ACS, a Xerox Company Oct 2011 - Apr 2012
Customer Service Representative
Ygnition Networks - Seattle, WA Jan 2007 - Jan 2011
Customer Service Representative
U.S. Army 1992 - 1997
Electronic Warfare
Education:
American InterContinental University (AIU) 2004 - 2006
MBA, Marketing Defense Language Institute 1992 - 1993
Graduate, Russian Language Studies
MBA, Marketing Defense Language Institute 1992 - 1993
Graduate, Russian Language Studies
Skills:
Customer Service
Microsoft Office
Customer Satisfaction
Team Leadership
Project Management
Process Improvement
Call Centers
Troubleshooting
Microsoft Excel
Software Documentation
Sharepoint
Windows
Leadership
Team Building
Technical Writing
Management
Strategic Planning
Sales
Call Center
Powerpoint
Microsoft Word
Vendor Management
Technical Support
Program Management
Problem Management
Project Manage
Computer Hardware
Telecommunications
Marketing
Analysis
Customer Relationship Management
Business Process Improvement
Social Networking
Social Media
Customer Experience
Training
Networking
Technical Documentation
Public Speaking
Business Analysis
Editing
Research
Cross Functional Team Leadership
Crm
Incident Management
Time Management
Consulting
Communication
Account Management
Microsoft Office
Customer Satisfaction
Team Leadership
Project Management
Process Improvement
Call Centers
Troubleshooting
Microsoft Excel
Software Documentation
Sharepoint
Windows
Leadership
Team Building
Technical Writing
Management
Strategic Planning
Sales
Call Center
Powerpoint
Microsoft Word
Vendor Management
Technical Support
Program Management
Problem Management
Project Manage
Computer Hardware
Telecommunications
Marketing
Analysis
Customer Relationship Management
Business Process Improvement
Social Networking
Social Media
Customer Experience
Training
Networking
Technical Documentation
Public Speaking
Business Analysis
Editing
Research
Cross Functional Team Leadership
Crm
Incident Management
Time Management
Consulting
Communication
Account Management
Languages:
Russian