Troy D Held

Dubuque, IA

Telecommunications

Rise Broadband
Technical Program Manager
Rise Broadband Nov 2015 - Sep 2019
Field Operations Supervisor
Rise Broadband Mar 1, 2015 - Nov 2015
Network Field Infrastructure Lead
T6 Broadband/Essex Telcom Apr 2013 - Mar 2015
Network Field Infrastructure Technician
Tdh Technologies Jan 2011 - Mar 2013
Owner

Troubleshooting
Networking
Software Installation
Customer Service
Wireless Networking
Routers
Microsoft Office
Switches
Telecommunications
Active Directory
Technical Support
Team Leadership
Network Administration
Process Improvement
Software Documentation
Analysis
Windows
Problem Solving
Tower Climbing
Project Management
System Administration
Operations Management
Business Process Improvement
Customer Relationship Management
Training and Development
Leadership
Computer Hardware
Hardware
Windows 7
Customer Relations
Administration
Excel
Research
Computer Repair
Supervisory Skills
Network Hardware
Asset Tracking
System Deployment
Information Technology
Servers
Maintenance
Organizational Leadership
Broadband
Dc Power
Aircraft Maintenance
It Operations
Field Supervision
Employee Training
Quality Control
Tower Safety
Technical Analysis
Quality Assurance

Climber/Rescuer
A+ Technician
License 7964-47756-1
License 1Bbrjy2D3Dbe2Gff
Comtrain, License 7964-47756-1
Comptia, License 1Bbrjy2D3Dbe2Gff

Microsoft Office
Management
Microsoft Excel
Microsoft Word
Research
Powerpoint
Sales
Leadership
Training
Photoshop