Lee Ann Smith

Life's Little Treasures Daycare

Nov 2000 to 2000
Owner/Director

University of Phoenix
2011
Bachelors in Business
Vernon High School
1990
Diploma

Skills Evaluating and motivating peers Excellent communication skills Exceptionally good at presentations to groups of all sizes Adept at relationship building

BAE Systems
Republic of Korea
Nov 2010 to Apr 2011
Field Service Technician
Comcast Communications
White Marsh, MD
Jun 2007 to Jun 2008
Customer Service Executive
John Deere
Augusta, GA
2005 to 2006
Audit Control Professional

UMUC Asia
Seoul, KR
2008 to 2010
BS in Information Assurance
Augusta Tech.
Augusta, GA
2005 to 2006
Certification in Microcomputer Installation and Maintenance, Implementing Microsoft Windows Professional
HPU
Honolulu, HI
2001 to 2003
AS in Computer Science

Upgrade, install, and support hardware and software applications. Set up, monitor, and operate computers and peripheral equipment, such as printers, tape and disk drives. Answer incoming phone calls and route to PC Techs for resolution. Build, repair and troubleshoot computers. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Skilled in Windows 98, 2000, ME, XP, Vista operating systems and Unix Administrator of NT server network systems. Setup and administer Email accounts and provide outstanding support to users. Possess excellent communication skills. Over 5 years experience in Customer Service. Perform system back-ups. Maintain current knowledge of relevant computer hardware and software applications. Ability to operate a forklift.

Morrison's plc
Skipton
Jul 2000 to Jul 2000
Department Manager
Morrison's plc
Skipton
Jun 1998 to Jun 1998
Assistant department manager