Location:
10550 east Ave east #east, Tulsa, OK
Work:
The Crosby Group
Director of Customer Service
Babcock & Wilcox Feb 2018 - Jun 2018
Director of Customer Service
Babcock & Wilcox 2016 - 2018
Director of Order Management
International Environmental Corporation 2008 - Sep 2016
Director of Customer Service and Aftermarket Parts
Remedy Intelligent Staffing 2006 - Jan 2008
General Manager
Education:
University of Phoenix 2000 - 2007
Bachelors, Business Administration, Business Management, Management
Skills:
New Business Development
Cross Functional Team Leadership
Leadership
Management
Strategic Planning
Customer Service
Project Management
Team Building
Team Leadership
Operations Management
Sales Management
Strategy
Budgets
Manufacturing
Outlook
Hvac
Powerpoint
Microsoft Excel
Microsoft Office
Microsoft Word
Lean Manufacturing
Process Scheduler
Continuous Improvement
Forecasting
Training
Process Improvement
Inventory Management
Customer Satisfaction
Customer Retention
Business Development
Sales
Product Development
Account Management
Employee Training
Negotiation
Crm
Employee Relations
Coaching
Recruiting
Program Management
Business Process
Retail
Marketing
Public Speaking
Business Process Improvement
Change Management
Vendor Management
Salesforce.com
Sharepoint
Time Management
Certifications:
Certificate of Completion In Improving Your Project Management Skills