James B Sparks

Barnes and Noble Booksellers

Apr 2008 to 2000
Bookseller and Nook Person
WDS Design Group Inc
Orlando, FL
Sep 1999 to Jan 2009
Residential Draftsman and Designer
The Bradfordt Company
Orlando, FL
Jun 1997 to Sep 1999
Residential Draftsman
Mike Keesee Designs
Orlando, FL
Jul 1996 to Jun 1997
Residential Draftsman

Seminole State College of Florida
Lake Mary, FL
Sep 2009 to Dec 2012
AS in Drafting and Design and Rendering
ITT Technical Institute
Maitland, FL
Jun 1995 to Oct 1996
AS

Over six years experience as a bookseller. Proficient in using Book Master Systems to locate and research availability of books, music, and movies for customers to purchase and/or order, both in person as well as over the phone. Considerable customer service experience involving several years with companies such as Barnes & Noble, Wal-Mart, and Toys R Us, as well as in an office environment with several design firms. Have been involved in the training of new employees, in both retail and architectural professions. Efficient in setup of shelving and promotional displays for books and merchandise. Involved in the sale and customer setup of Nook E-book reader devices. Experienced with Nook E-book reader tech support and trouble shooting. Handling of day to day bookstore duties such as cashiering, maintenance, and customer service. Have participated in numerous special events with a number of retail companies. Have collaborated effectively with customers and trade professionals in both architectural design projects and in retail aspects. Enjoyed extensive one-on-one contact with clients throughout all project stages, proactively resolving issues to ensure timely completion and client satisfaction. Have suggested design alternatives to maximize clients' functionality and aesthetic requirements while respecting their budgetary limitations.