Elaine L Robinson

Bank of America

Oct 2010 to May 2011
Change Consultant, Customer Solutions Building Relationships with Customers (CS-BRC)
Bank of America

Nov 2008 to Oct 2010
Change Consultant, Interact Sales & Service Platform (ISSP) Deployment
Bank of America

Apr 2008 to Oct 2008
Change Consultant, Banking Center Transition Coach, LaSalle Bank Merger & Acquisition
Bank of America

Aug 2006 to Mar 2008
Banking Center Leader - Bank of Americas Flagship A.P. Giannini Banking Center
InnerSpect

Aug 2003 to Aug 2006
Founder/Consultant
United Nations - Global Peace Initiative for Women

Oct 2004 to Dec 2004
Project Coordinator
Cisco Systems

Feb 2001 to Feb 2002
IT Analyst, Enterprise Production Management
California State University, Fresno

Jan 1998 to Oct 2000
IT Analyst, Information Technology Services
U.S. Department of Education

Jun 1999 to Jun 1999
Instructor for Project EXCEL, California State University, Fresno
U.S. Department of Education

Jun 1998 to Jun 1998
Instructor for Project EXCEL, California State University, Fresno
California State University, Fresno, CA

Jan 1997 to Dec 1997
Junior System Administrator, Information Technology Services
Department of Justice, United States Attorney's Office, 9th Circuit, Eastern District of California

Oct 1993 to Sep 1996
Intern (Required FBI Clearance)

University of Santa Monica
Jan 2003 to Jan 2007
Volunteerism in Psychology
University of Santa Monica
Jan 2001 to Jan 2003
Master of Arts in Psychology (Communications Emphasis)
California State University-Fresno
Jan 1997 to Jan 2000
Bachelor of Science in Criminology - Law Enforcement

Change Management, Coaching, Banking, Leadership Development, Organizational Development, Performance Management, Team Building, Mentoring, Program Management, Process Improvement, Performance Improvement, Organizational Design, Six Sigma, Strategic Planning, Instructional Design, Management Consulting, Analysis, Customer Relations, Talent Management, Business Strategy, Business Transformation, Team Management, Business Process Improvement, Operations Management, Organizational Change, Strategy Development, People Management, Executive Coaching, Mergers, Compliance, Conflict Resolution, Operations, Bank Acquisition (Conversion/Transitions), Change Management, Project Coordination & Management, Leadership and Communication Skills, Information Technology

Los Angeles Unified School District
Los Angeles, CA
2005 to 2009
Liaison among youth, youth gangs, school authority
Los Angeles Unified School District
Lawndale, CA
2003 to 2005
Business Owner
Los Angeles Unified School District
Los Angeles, CA
1990 to 2005
Assist teacher
Target Stores
Manhattan Beach, CA
1983 to 1994
Cashier Supervisor

University of Phoenix
Gardena, CA
Dec 2006 to 2012
Bachelor
Dominguez Hills University
Carson, CA
1992 to 1994
Behavioral Science
Compton Community College
Compton, CA
1981 to 1983
AA in Liberal Arts
Morningside High School
Inglewood, CA
1976 to 1981
High School Diploma