Industry:
Pharmaceuticals
Work:
Express Scripts Sep 2008 - Nov 2012
Contact Center Supervisor
Express Scripts Sep 2008 - Nov 2012
Operations Supervisor
Accredo - An Express Scripts Company Jun 2003 - Sep 2008
Patient Account Representative
Education:
Arkansas State University 1996 - 2001
Bachelors, Bachelor of Science, Physical Education
Skills:
Managed Care
Medicaid
Medicare
Healthcare
Process Improvement
Hipaa
Pharmacy Benefit Management
Data Entry
Customer Service
Medical Billing
Microsoft Excel
Outlook
Healthcare Management
Software Documentation
Medical Compliance
Healthcare Information Technology
Hospitals
Leadership
Team Building
Management
Training
Business Process Improvement
Strategic Planning
Microsoft Outlook
U.s. Health Insurance Portability and Accountability Act
Healthcare Information Technology
Business Intelligence
Microsoft Office
Microsoft Word
Powerpoint
Administration
Customer Satisfaction
Time Management
Team Leadership
Teamwork
Cross Functional Team Leadership
Operations Management
Microsoft Powerpoint
Interests:
Social Services
Children
Education
Science and Technology
Animal Welfare
Health