Amber N Rieman

P/O Box 121793, Clermont, FL

Insurance

Anthem, Inc. Jan 2014 - Aug 2017
Manager of Customer Care
Anthem, Inc. Jan 2014 - Aug 2017
National Account Manager
Anthem, Inc. Oct 2012 - Jan 2014
Operations Expert
Anthem Aug 2012 - Oct 2012
Consumer Advocate
Anthem Aug 2010 - Aug 2012
Customer Service Representative Iii

Brigham Young University 2000 - 2006
Bachelors, Bachelor of Science, Sociology Harris County High School

Leadership
Training
Customer Service
Team Building
Management
Employee Benefits
Process Improvement
Health Insurance
Claims Management
Business Process Improvement
Benefits Administration
Call Centers
Problem Solving
Instructor Led Training
Microsoft Office
Strategic Planning
Interviews
Claim
Insurance
Cross Functional Team Leadership
New Hire Orientations
Public Speaking
Escalation Resolution
Claims Resolution
Guest Service Management
Concierge Services
Claims Investigations
New Hire Training
Claim Processing
Policy Writing
Benefits Design
Ppo
Epo
Hmo
Medicare
Medicaid
Call Center
Hiring Personnel
Time Management

Leadership
Executive Coaching
Development
Both Personal and For My Employees